Global Payments Journey Architect

ING Hubs Türkiye

Fatih

Hybrid

TRY 250,000 - 450,000

Full time

3 days ago
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Benefits offered by this job

Flexible hybrid working model
Remote work in August
Training budget
Udemy partnership
Global mobility opportunities
Comprehensive health insurance for you
Meal Card
MultiSport Membership
PACE methodology culture

Job summary

ING Hubs Türkiye is hiring a Customer Journey Expert - Payments to design and deliver next-generation payment solutions for Corporate and Financial Institution clients. You will own SEPA, Domestic and International Payments delivery across the value chain, partnering with Wholesale Banking, Operations, Risk, Compliance, and Technology to translate requirements into scalable, reliable offerings.

We seek candidates with at least 3 years in product delivery, business analysis, or digital

Qualifications

  • Experience translating business needs into requirements and working with technology teams through design, build, test and implementation.
  • Strong analytical, problem-solving and stakeholder-management capabilities.
  • Excellent written and verbal English; Turkish is a plus for local collaboration.

Responsibilities

  • Own the end-to-end customer journey for SEPA, Domestic and International Payments across the payments value chain.
  • Coordinate with global product managers, engineers and operations to deliver scalable payment solutions.
  • Ensure regulatory compliance, risk controls and client-focused improvements in payments services.
  • Lead cross-functional initiatives and drive alignment across teams and locations.

Skills

Agile experience
Stakeholder management
Analytical thinking
English communication

Education

Bachelor’s or Master’s degree

Job description

ING Hubs Türkiye is hiring a Customer Journey Expert - Payments to design and deliver next-generation payment solutions for Corporate and Financial Institution clients. You will own SEPA, Domestic and International Payments delivery across the value chain, partnering with Wholesale Banking, Operations, Risk, Compliance, and Technology to translate requirements into scalable, reliable offerings.

We seek candidates with at least 3 years in product delivery, business analysis, or digital

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