Global Customer Service Specialist - Order & Logistics

Sensient Technologies; Gebze; On-site; TRY 180,000 - 240,000; Full time

Benefits offered by this job

Onsite 5 days a week

Benefits package

Training during onboarding

Job summary

Sensient Technologies in Gebze is seeking a Customer Service Representative to join the Customer Service Department. You will manage orders from receipt to delivery, coordinate with Sales, Production Planning, Logistics and Finance, and ensure timely shipment updates to customers.

The role requires a Bachelor's degree, 2–3 years of related experience, and fluency in Turkish and English. You will work onsite five days a week, with a competitive salary, benefits, and onboarding training.

Qualifications

• Bachelor's degree in related departments.
• Minimum 2-3 years of related experience.
• Fluency in Turkish and English (written and spoken).
• Strong problem-solving and time management; eager to learn.
• Knowledge of MS Office programs.

Responsibilities

• Coordinate customer communication through the order-to-delivery process via email.
• Organize shipments by coordinating internal units and informing departments.
• Enter export and import product orders.
• Ensure proforma invoices are approved and customer master data is up to date.
• Provide on-time export documents, manage credit limits and coordinate logistics.
• Coordinate planning with sales and production to ensure effective execution.

Skills

Turkish

English

MS Office

Education

Bachelor's degree

Job description

Sensient Technologies in Gebze is seeking a Customer Service Representative to join the Customer Service Department. You will manage orders from receipt to delivery, coordinate with Sales, Production Planning, Logistics and Finance, and ensure timely shipment updates to customers.

The role requires a Bachelor's degree, 2–3 years of related experience, and fluency in Turkish and English. You will work onsite five days a week, with a competitive salary, benefits, and onboarding training.