German-Speaking TAM: Linux & Cloud Infrastructure

Almaz Capital; Fatih; On-site; TRY 3,308,000 - 4,961,000; Full time

Job summary

Virtuozzo is seeking a technically strong, German-speaking Technical Account Manager to partner with strategic customers running complex, business-critical infrastructure. You will develop a deep understanding of their environment, coordinate across teams, and provide proactive guidance to improve stability and reduce risk.

The role emphasizes architectural governance, issue prevention, and detailed reporting, with a remote Europe work model and collaboration across support, engineering, and

Qualifications

• Strong experience in a technically demanding, customer-facing role.
• Professional fluency in German and English, with the ability to lead technical discussions and prepare written reports.
• Knowledge of Linux-based infrastructure and enterprise environments.
• Experience with virtualization, cloud infrastructure, networking, storage, clustering, high availability, and distributed systems.

Responsibilities

• Build trusted technical relationships with German-speaking customers and become their primary technical point of coordination.
• Develop a detailed understanding of each customer’s infrastructure, architecture, operational model, technical risks, and business priorities.
• Conduct regular platform health checks, infrastructure reviews, and proactive risk assessments.
• Coordinate complex technical issues across support, engineering, product, and operations teams.
• Take ownership of escalations, ensuring clear communication and timely follow-up.
• Prepare structured reports covering customer activity, technical risks, system health, incidents, and recommendations.

Job description

Virtuozzo is seeking a technically strong, German-speaking Technical Account Manager to partner with strategic customers running complex, business-critical infrastructure. You will develop a deep understanding of their environment, coordinate across teams, and provide proactive guidance to improve stability and reduce risk.

The role emphasizes architectural governance, issue prevention, and detailed reporting, with a remote Europe work model and collaboration across support, engineering, and