Fraud Risk & Operations Analyst (Real-Time)

Sezzle; Fatih; On-site; TRY 822,000 - 1,096,000; Full time

Job summary

Sezzle is seeking a Shopper Risk Fraud Operations Analyst to join our fast-paced fraud team. You will monitor real-time transactions flagged for fraud, conduct investigations, and work with data scientists to improve detection systems. Strong analytical skills and experience with AI tools, plus the ability to work independently, are essential.

The role is full-time, with a monthly gross pay of $1,500–$2,000. English resumes only, and willingness to work holidays are required.

Qualifications

• Bachelor's degree from an accredited institution
• Minimum 1 year of experience in investigating and resolving fraud incidents
• Experienced in analyzing data and comfortable making impactful decisions in a fast-paced and sometimes ambiguous environment
• Attention to detail and ability to multitask
• Excellent problem-solving and analytical skills
• Strong business judgment and communication skills
• Ability to self-start and work with minimal supervision after training
• Able to work through holidays
• Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication.

Responsibilities

• Monitor real-time transactions and other customer behaviors flagged for fraud and abuse for manual review.
• Investigate individual transactions using internal policies and review methodologies to determine if the transactions are fraudulent or not.
• Understand our systems and tools; investigate account patterns through data analysis.
• Research fraud and user behavior to contribute to machine learning models, rules and other detection systems.
• Collaborate with analysts, operations specialists, data scientists and engineering to improve our fraud prevention mechanisms, processes and tools.
• Learn and maintain strong domain knowledge of the world of fraud including prevention techniques and technologies.
• Maintain or exceed established service level agreements (SLAs) for timely resolution of queued cases to minimize potential losses.
• Handle escalations from internal and external stakeholders in a professional and efficient manner.

Skills

Fraud analysis

Data analysis

Decision making

Attention to detail

Communication skills

Self-starting

Holiday coverage

AI tools experience

Education

Bachelor's degree

Tools

SQL

Python

Claude/LLM tools

Data visualization tools

Job description

Sezzle is seeking a Shopper Risk Fraud Operations Analyst to join our fast-paced fraud team. You will monitor real-time transactions flagged for fraud, conduct investigations, and work with data scientists to improve detection systems. Strong analytical skills and experience with AI tools, plus the ability to work independently, are essential.

The role is full-time, with a monthly gross pay of $1,500–$2,000. English resumes only, and willingness to work holidays are required.