E-Invoicing Support Specialist (IT Monitoring & SAP/EDI)

cbs Corporate Business Solutions GmbH; Konak; On-site; TRY 45,000 - 60,000; Full time

Job summary

cbs Corporate Business Solutions GmbH is establishing a Customer Support Team in Türkiye. This position requires expertise in electronic documents, strong communication skills, and problem-solving abilities. The role is pivotal in monitoring IT servers and ensuring customer satisfaction.

Ideal candidates will have experience with SAP or EDI, a background in IT, and the ability to work shifts including weekends. Join us to drive innovation in customer service and technology consulting.

Qualifications

• Experience with e‑documents such as e‑invoices and e‑ledgers.
• Proven history in IT server monitoring.
• Strong analytical and communication skills in English.
• Ability to work independently and reliably.

Responsibilities

• Leverage experience in electronic documents to address issues.
• Ensure effective communication with clients.
• Conduct detailed error analyses to resolve issues.
• Monitor IT server performance continuously.

Skills

e-Document Expertise

Customer Communication

Problem Analysis

IT Server Monitoring

Analytical Skills

Communication Skills in English

Proactive Problem-Solving

Shift Work Availability

Education

Vocational training (IT specialist, IT system administrator)

Completed studies (business informatics, computer science)

Tools

SAP

EDI

Job description

cbs Corporate Business Solutions GmbH is establishing a Customer Support Team in Türkiye. This position requires expertise in electronic documents, strong communication skills, and problem-solving abilities. The role is pivotal in monitoring IT servers and ensuring customer satisfaction.

Ideal candidates will have experience with SAP or EDI, a background in IT, and the ability to work shifts including weekends. Join us to drive innovation in customer service and technology consulting.