Dutch or German customer service Agents - Remote from Turkey

Cross Border Talents; Çankaya; Remote; TRY 872,000 - 1,453,000; Full time

Benefits offered by this job

Paid training

Dynamic international environment

Remote work from Turkey

Job summary

Cross Border Talents is seeking Dutch or German speaking Customer Service Representatives to work remotely from Turkey. You will join our international team and assist customers via phone, email, or chat, delivering high-quality support in Dutch or German.

Responsibilities include providing accurate product information, resolving issues efficiently, and collaborating with internal teams to improve the customer experience.

Qualifications

• Native or fluent in Dutch or German.
• Good command of English (B1+).
• Based in Turkey.
• Paid training and ongoing support.
• Experience in customer service is a plus.

Responsibilities

• Handle inquiries in Dutch or German via phone, email, or chat.
• Provide accurate product and service information.
• Resolve issues efficiently and professionally.
• Collaborate with internal teams to improve the customer experience.
• Maintain a friendly, professional attitude at all times.

Skills

Dutch language

German language

Customer service

Communication

Problem solving

Job description

Dutch or German customer service Agents - Remote from Turkey

Job Openings Dutch or German customer service Agents - Remote from Turkey

About the job Dutch or German customer service Agents - Remote from Turkey

Job Title: Remote Customer Service Representative – Dutch/German Speakers (Turkey)

Job Description:
We are looking for Dutch or German-speaking Customer Service Representatives who are already based in Turkey. You will join our international team and provide high-quality support to customers via phone, email, or chat.

Handle customer inquiries in Dutch or German (and occasionally in English)

Provide accurate information about products and services

Resolve customer issues efficiently and professionally

Maintain a friendly and professional attitude at all times

Collaborate with internal teams to improve the customer experience

Native or fluent level in Dutch or German

Good command of English (B1+ or higher)

Excellent communication and problem-solving skills

Previous experience in customer service is a plus

Must already be residing in Turkey

Paid training and ongoing support

Dynamic, international, and supportive work environment

No relocation offered