Director, B2B Services Development

Mastercard Inc.; Beşiktaş; On-site; TRY 600,000 - 1,000,000; Full time

Job summary

Mastercard is seeking a Director of B2B Services Development in Turkey to lead market intelligence, stakeholder engagement, and knowledge sharing across regional and global teams. The role focuses on consulting, digital transformation, insights, analytics, and marketing services for the B2B/Commercial space.

You will work with cross-functional teams to ensure high-quality market intelligence, manage external obstacles, and support leadership alignment in a fast-paced environment.

Qualifications

• Consulting experience from a top-rated firm and/or business development experience in data-driven solutions.
• B2B Payments/banking expertise and experience supporting strategic discussions and market analysis.
• Excellent verbal and written communication skills in English and/or Turkish.
• Proactive and collaborative mindset with strong problem-solving capabilities.
• Excellent analytical skills.

Responsibilities

• Conduct market research and competitive analysis to support regional planning.
• Identify critical product/market improvement opportunities and communicate findings to stakeholders.
• Maintain deep knowledge of Mastercard Services capabilities and share information with regional teams.
• Build relationships with industry stakeholders and senior client representatives for information exchange.
• Coordinate with regional/global teams to share market intelligence and support projects.
• Partner with project teams to ensure project quality.
• Develop market research, industry analyses, benchmarking studies, and internal reference materials.

Skills

Market research

Stakeholder engagement

Analytical thinking

Communication (EN/TK)

PowerPoint

Excel

Word

Tools

PowerPoint

Excel

Word

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Director, B2B Services Development Overview

Mastercard Services is a key differentiator for Mastercard, providing cutting‑edge services that drive growth, efficiency and value, and enable our customers to solve business problems from end to end. Focused on thinking big and scaling fast around the globe, this agile team is responsible for B2B end‑to‑end solutions for a diverse customer base. Centered on data‑driven technologies and innovation, these services include payments‑focused consulting, digital transformation, insights and analytics, loyalty and marketing programs, and security solutions. Client verticals include Financial Institutions, Digital Partners, Retail & Commerce and Government Institutions.

All About The Role:

The B2B Services Development Director (Senior Managing Consultant) will be responsible for supporting awareness and understanding of Mastercard's Services capabilities in the B2B/Commercial area for EE Division through market intelligence, stakeholder engagement, knowledge sharing, and coordination with regional and global teams regarding consulting, digital transformation, insights, analytics, and marketing services.

Key responsibilities include:

• Together with existing team, support regional strategic planning by conducting market research, competitive analysis, and communicating market insights to regional and global leadership teams.
• Identify the most critical aspects of products / Client or market that are facing improvement opportunities and communicate findings to relevant regional or global stakeholders.
• Maintain deep knowledge of Mastercard Services capabilities and facilitate the communication of information regarding such capabilities to internal stakeholders and regional teams.
• Maintain professional relationships with industry stakeholders and senior client representatives to facilitate information exchange, market understanding, and communication with Mastercard regional teams.
• Coordinate with Mastercard regional and global teams to ensure effective market intelligence sharing, stakeholder communication, and project support, including managing external obstacles and maintaining leadership alignment and support.
• Partner with project teams to ensure project quality.
• Play a key role the development of market research, industry analysis, benchmarking studies, and internal reference materials, and provide analytical insights and information support to non‑Turkish group entities regarding customer and market developments.
• Actively participate in training and developing others.

All About You:

• Consulting experience from a top‑rated consulting firm and/or business development experience in data‑driven solutions.
• B2B Payments/banking expertise and experience supporting strategic discussions, market analysis, and knowledge‑sharing initiatives involving financial institutions and executive stakeholders.
• Excellent verbal and written communication skills in English and/or Turkish.
• Proactive and collaborative mindset with strong problem‑solving capabilities.
• Excellent analytical skills.
• Ability to work on a team or independently.
• Ability to multi‑task in a fast‑paced, deadline‑driven environment.
• Advanced PowerPoint, Excel and Word skills.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.