Customer Service & Logistics Trainee

GlaxoSmithKline; Fatih; On-site; TRY 60,000 - 90,000; Full time

Job summary

GSK Türkiye is seeking a Customer Service & Logistics Trainee to support daily operations and learn end-to-end supply chain processes in a fast-paced environment.

You will work with diverse teams, develop practical skills in logistics, and receive coaching and milestones for long-term career growth within GSK’s global health initiatives.

Qualifications

• Bachelor’s degree in business, supply chain, logistics, engineering, life sciences or related field.
• Proficient Turkish and professional working English.
• Strong organisational skills and attention to detail.
• Good communication skills and a collaborative mindset.
• Basic computer skills, including Microsoft Office (Excel, Word, PowerPoint).
• Legal right to work in Türkiye.

Responsibilities

• Support daily operational requirements.
• Assist with coordination of inbound and outbound logistics to meet timelines and quality standards.
• Help maintain accurate inventory and shipment records in our systems.
• Prepare simple reports and presentations for internal stakeholders.
• Work with cross-functional teams to resolve routine supply issues and improve processes.
• Participate in training and development activities, applying feedback to improve performance.

Skills

Customer focus

Communication

Teamwork

Problem solving

Digital literacy

Education

Bachelor’s degree in business, supply chain, logistics, engineering, life sciences or related field

Tools

Microsoft Office

SAP/ERP basics

Job description

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Customer Service and Logistics Trainee

You will join our Türkiye team as a Customer Service & Logistics Trainee. You will support customer service and supply chain activities, learn operational processes, and work closely with colleagues across functions. We value curiosity, clear communication and a growth mindset. This role offers hands-on learning, coaching, and clear milestones to develop a long-term career while helping GSK unite science, technology and talent to get ahead of disease together.

Responsibilities

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Support daily operational requirements.
• Assist with coordination of inbound and outbound logistics to meet timelines and quality standards.
• Help maintain accurate inventory and shipment records in our systems.
• Prepare simple reports and presentations for internal stakeholders.
• Work with cross-functional teams to resolve routine supply issues and improve processes.
• Participate in training and development activities, applying feedback to improve performance.

Why You?

This role is based in Türkiye and is an on-site position. You will join a supportive team that values inclusion, practical learning and clear development paths. You will receive regular coaching and have opportunities to move into more senior roles as you grow. We encourage applicants from all backgrounds. If you need adjustments during recruitment, please contact our Recruitment Team.

Basic Qualification

• Bachelor's degree in business, supply chain, logistics, engineering, life sciences or a related field.
• Proficient Turkish and professional working English.
• Strong organisational skills and attention to detail.
• Good communication skills and a collaborative mindset.
• Basic computer skills, including Microsoft Office (Excel, Word, PowerPoint).
• Legal right to work in Türkiye.

Preferred Qualification

• Internship or practical experience in customer service, logistics, warehouse or supply chain roles.
• Familiarity with SAP or other ERP systems.
• Basic knowledge of good manufacturing and storage practices.
• Experience supporting cross-functional teams or project work.
• Training on manual handling or forklift operation.
• Interest in building a career in pharmaceutical, healthcare or related sectors.

What we offer

We invest in learning and development to help you grow. You will work with people who value inclusion and diverse perspectives. If you want to build a meaningful career in oncology and help shape better outcomes for patients, we encourage you to apply.

Skills

• Customer-Focused
• Customs Duties
• Data Integrity
• Digital Fluency
• Distribution Management
• Financial Acumen
• GxP Regulations
• Lean Management
• New Product Introduction (NPI)
• Problem Solving
• Product Knowledge
• Risk Awareness
• Supply Chain Operations
• Supply Chain Sustainability
• Third Party Logistics Management
• Transportation And Logistics
• Warehouse Management

Why GSK?

You will join a team focused on patient outcomes and scientific excellence. You will have development opportunities and access to global expertise. You will work in a supportive environment that values inclusion, respect and open feedback. If you are ready to use your clinical knowledge and relationship skills to make a difference, we encourage you to apply.

We are an Inclusive employer. We encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at [e-mail] to discuss your needs. Please note should your enquiry not relate to adjustments; we will not be able to support you through these channels.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We welcome applicants from all backgrounds.

Find out more on our career site.