Creative Director

Mastercard; Fatih; On-site; TRY 4,666,356 - 6,532,898; Full time

Job summary

Mastercard is seeking a Creative Director for the Advisors Creative Desk to lead creative initiatives across markets. This role involves defining the creative vision and working closely with senior teams to ensure high standards in all creative outputs.

The ideal candidate will have over 15 years of experience in advertising, a strong portfolio, and the ability to influence high-level clients. This position offers opportunities to work globally and enhance Mastercard's creative reputation.

Qualifications

• Minimum 15 years of experience in creative leadership roles.
• Experience in senior leadership roles at Group Creative Director level.
• Portfolio showcasing strong creative leadership.

Responsibilities

• Define and guard the creative ambition for ACD EEMEA.
• Act as the final creative authority on major initiatives.
• Shape how ideas are framed and sold.

Skills

Creative Leadership

Strategic Instinct

Client Influence

Understanding of Marketing Ecosystems

Education

Bachelor's degree or equivalent

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Creative Director, Advisors Creative Desk

Overview

The Services team is a key differentiator for Mastercard, providing the cutting‑edge services that help our customers grow. Centered on data‑driven technologies and innovation, this team delivers consulting, marketing, loyalty and analytics to financial institutions and merchants globally. Marketing Services is the team within Services that develops and executes the marketing programs that help our clients achieve their marketing goals. The Advisors Creative Desk sits within Services and is responsible for ideating and creating engaging, forward‑thinking, on‑brand content solutions that connect our advertising partners, platforms, and our portfolio of brands.

Role

• Define and guard the creative ambition for ACD EEMEA, ensuring work consistently reflects the highest standards of thinking, craft, and originality.
• Act as the final creative authority on major initiatives, providing clear direction, decisive feedback, and creative judgement across markets and accounts.
• Shape how ideas are framed, sold, and brought to life, ensuring creative work drives business outcomes and long‑term brand value.
• Partner at a senior level with strategy, clients, and leadership teams to influence briefs, priorities, and creative ambition upstream.
• Build and sustain a strong creative culture by setting expectations, role‑modeling excellence, and challenging teams to push beyond the expected.
• Develop senior creative talent, identifying strengths, gaps, and growth paths across the organization.
• Oversee creative quality across campaigns, platforms, and systems, rather than managing day‑to‑day execution.
• Spot patterns, opportunities, and emerging signals across markets to inform future creative direction.
• Represent ACD EEMEA creatively, both internally and externally, helping strengthen its reputation and creative standing.

All About You

• Minimum 15 years of experience in creative leadership roles within full‑service advertising agencies, preferably global network agencies.
• Experience operating in senior leadership roles at Group Creative Director, Regional Creative Director, or Executive Creative Director level.
• A portfolio that demonstrates not just strong work, but clear creative leadership, taste, and decision‑making.
• Proven ability to elevate ideas through direction and critique, not just personal execution.
• Strong strategic instinct, with the confidence to challenge briefs and reframe problems when needed.
• Senior‑level client presence, able to influence, persuade, and build trust at the highest levels.
• Deep understanding of modern marketing ecosystems, including brand, digital, platforms, and culture.
• Strong commercial awareness and comfort balancing creative ambition with business realities.
• Experience in finance or financial services is a strong advantage.
• Fluent in English; additional languages are a plus.
• Bachelor’s degree or equivalent; advanced degree is a plus.
• Ability to travel as required.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.