Back Office Sales

Wabtec; Fatih; On-site; TRY 4,347,000 - 6,086,000; Full time

Job summary

Wabtec is seeking a Commercial Operations & Sales Support professional to help drive pricing management, tender coordination, and accurate sales data across regional and global teams. You will coordinate CPQ follow-ups, maintain Salesforce records for forecasting, and support go/no-go reviews while ensuring compliance with policies and procedures.

The role requires a university degree and at least three years of relevant experience in commercial operations, with fluent English and Arabic.

Qualifications

• University degree in Business Administration, Finance, Economics, Engineering, or related field.
• Minimum 3 years of experience in Banking & Insurance, Retail/Production Controlling, Commercial Operations, Sales Support, or similar.
• Strong analytical and organizational skills with ability to manage multiple priorities.
• Demonstrated initiative, creativity, and problem-solving capability.
• Ability to negotiate and influence stakeholders within the scope of responsibilities.
• Fluent English and Arabic; seniority requires cross-cultural collaboration experience.
• Experience with ERP/CRM systems such as Salesforce, CPQ, Oracle.
• Military service completed for male candidates; Saudi work authorization required.

Responsibilities

• Provide pricing management, sales process coordination, and commercial administration.
• Generate, consolidate, analyze, and distribute sales reports and statistics.
• Support development and execution of sales and commercial strategies.
• Ensure compliance with policies and procedures.
• Coordinate communication between plants, internal stakeholders, and customers.
• Monitor pricing deviations against annual guidelines and follow up on disputes.
• Lead internal sales processes including opportunity management and tender coordination.
• Maintain accurate Salesforce data to support forecasting and decision-making.

Skills

Analytical skills

Organizational skills

Negotiation

Teamwork

Communication

Microsoft Excel

Microsoft Word

Education

University degree in Business Administration, Finance, Economics, Engineering, or related field

Tools

Salesforce

CPQ

Oracle

ERP

Job description

Who will you be working with?

You will work closely with the Commercial, Sales, Operations, Finance, Pricing, and Customer Service teams across Wabtec's regional and global organization. The role acts as a key liaison between Wabtec plants, internal stakeholders, and customers, ensuring seamless commercial operations, accurate sales data management, and effective execution of sales processes. You will collaborate with multicultural teams in a dynamic environment focused on delivering customer value and business growth.

How will you make a difference?

As a member of the Commercial Operations & Sales Support team, you will be responsible for supporting the sales organization through pricing management, sales process coordination, reporting, and commercial administration activities. You will play a critical role in ensuring data accuracy, maintaining efficient sales operations, and supporting strategic decision-making through reliable commercial insights. The position serves as a central point of contact between internal functions, manufacturing sites, and customers, helping drive operational excellence and commercial success. You will also lead key internal sales processes, including opportunity management, tender coordination, CPQ follow-up activities, and Salesforce data management to support forecasting and business performance.

What do we want to know about you?

• University degree in Business Administration, Finance, Economics, Engineering, or a related field.
• Minimum 3 years of professional experience within Banking & Insurance, Retail/Production Controlling, Commercial Operations, Sales Support, or a similar business environment.
• Strong analytical and organizational skills with the ability to manage multiple priorities effectively.
• Demonstrated initiative, creativity, and problem-solving capability.
• Ability to negotiate and influence stakeholders within the scope of assigned responsibilities.
• Strong teamwork and collaboration skills.
• Excellent interpersonal and communication skills with the ability to work effectively across onsite and remote multicultural teams.
• Flexible, proactive, and customer-oriented mindset.
• Advanced proficiency in Microsoft Office applications, particularly Excel and Word.
• Experience working with ERP and CRM systems such as Salesforce, CPQ, Oracle, or similar platforms.
• Fluent written and spoken Arabic and English; additional languages are considered an advantage.
• Understanding of corporate bid management, sales processes, commercial operations, and Turkish public sector procurement processes.
• Male candidates must have completed military service.
• Legal authorization to work in Saudi Arabia is required.

Preferred Qualifications

• Saudi Nationals only, in line with Saudization requirements.
• Candidates residing in Riyadh, Kingdom of Saudi Arabia.
• Previous experience working in a hybrid environment combining office and home-office work arrangements.

What will your typical day look like?

• Deliver assigned commercial and administrative objectives while identifying and implementing corrective actions when needed.
• Prepare, maintain, and manage pricing documentation and standard aftermarket quotations across customers, product lines, and defined periods.
• Generate, consolidate, analyze, and distribute sales reports and commercial statistics, including pricing, volume, customer, product, and market trend information.
• Support the development and execution of sales and commercial strategies aligned with business objectives.
• Ensure compliance with legal, corporate, and departmental policies and procedures.
• Coordinate communication and commercial activities between Wabtec plants, internal stakeholders, and customers.
• Monitor offer parameters and pricing deviations against approved annual pricing guidelines.
• Follow up and support resolution of commercial disputes involving customers, suppliers, or manufacturing sites.
• Proactively identify commercial risks and **escalate** issues to the appropriate stakeholders.
• Lead S& O TSG updates and opportunity tracking, including won/lost status maintenance.
• Coordinate GO/NO-GO and Bid/No-Bid review processes.
• Support CPQ and SISCAT request submissions and administration.
• Manage end-to-end follow-up of CPQ offer processes to ensure timely completion and alignment with customer requirements.
• Organize and facilitate tender review meetings and related documentation.
• Support win/loss analysis and post-mortem review activities.
• Maintain accurate and up-to-date information in Salesforce to support forecasting, reporting, and business decision-making.

What could you accomplish in a place that puts People First?

At Wabtec, it's not just about a job - it's about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves