Asst. Mgr-GroupSales

Delta Hotels and Resorts®; Fatih; On-site; TRY 40,000 - 60,000; Full time

Job summary

Delta Hotels and Resorts® in Fatih is seeking a Sales and Marketing Manager responsible for soliciting and managing sales opportunities while fostering customer relationships. The ideal candidate will possess a degree in Business Administration or a related field along with experience in sales and marketing.

This role emphasizes building long-term relationships with customers and maximizing revenue through market analysis and customer understanding. The position is full-time and based in Istanbul, Turkey.

Qualifications

• 2-year degree with 3 years of experience in sales and marketing.
• 4-year degree with 1 year of experience in sales and marketing.

Responsibilities

• Proactively solicit and manage sales opportunities.
• Build long-term customer relationships.
• Understand market trends to achieve revenue goals.

Skills

Sales skills

Customer relationship management

Market analysis

Education

Bachelor's degree in Business Administration or related field

Job description

Job Number 26074236

Job Category Sales & Marketing

Location Fatih Caddesi, Dereboyu Sokak No 2A, Istanbul, Türkiye, 34303

Schedule Full Time

Position Type Management

Job Summary

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

Candidate Profile

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
• 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

Core Work Activities

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company’s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.