Assistant Resettlement and Complementary Pathways Officer

UN News; Konak, Çankaya; On-site; TRY 400,000 - 560,000; Full time

Benefits offered by this job

Professional development

Travel opportunities

Job summary

UNHCR Türkiye represents the UN Refugee Agency and supports resettlement and complementary pathways, coordinating with field offices, government partners and NGOs to ensure protection and solutions for persons of concern. The role focuses on assessing cases, coordinating missions and promoting policy implementation.

The position requires extensive knowledge of resettlement procedures, SOP development, and stakeholder engagement.

Qualifications

• Bachelor's degree in International Law, International Relations, Political Science or Social Sciences.
• Advanced proficiency in English and Turkish.
• Strong IT skills including database management.

Responsibilities

• Stay abreast of political, legal, social and economic developments affecting protection.
• Assist in implementing SOPs for promoting resettlement and complementary pathways.
• Assist in development of country resettlement strategies and annual planning.
• Promote and monitor UNHCR's resettlement policies, procedures and guidelines.
• Guide country operations to prepare quality resettlement submissions and access to pathways.
• Monitor resettlement activities to ensure progress against targets and proper follow-up.

Skills

English & Turkish

IT-Computer Literacy

Database management

AGD (Age, Gender and Diversity)

Stakeholder engagement

Communication skills

Analytical thinking

Education

Bachelor's degree in International Law, International Relations, Political Science, Social Sciences

Tools

ProGres

Job description

Deadline for Applications: September 21, 2026

Hardship Level: A (least hardship)

Family Type: Family Residential location (if applicable)

Grade: NOA Staff Member / Affiliate Type National Professional Officer

Reason: Regular > Regular Assignment

Target Start Date: 2026-10-01

Assistant Resettlement and Complementary Pathways Officer

Organizational Setting and Work Relationships: The position for Assistant Resettlement and Complementary Pathways Officer may be based in Field Offices, Country Operations, Regional Bureaux or Headquarters. The incumbent's primary role is to assist resettlement and complementary pathways activities in his/her Area of Responsibility (AOR). Under supervision, the incumbent assists in providing, in close coordination with concerned sections within UNHCR as well as external parties such as resettlement and complementary pathways countries, IOM and NGOs, a continuous support to resettlement and complementary pathways operations by ensuring that polices are correctly implemented and operations are supported in establishing comprehensive protection and solutions strategies. The Assistant Resettlement and Complementary Pathways Officer takes part in assessing cases for resettlement and/or complementary pathways, conducting interviews as well as monitoring procedural compliance and quality of case submissions. The incumbent does not normally have managerial responsibilities though it rests upon the supervisor of the post to make time specific arrangements subject to a given situation. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

• Stay abreast of political, legal, social and economic developments that have an impact on the protection environment.
• Assist in implementing Standard Operating Procedures (SOPs) for promoting the resettlement of persons of concern as protection tool and promoting access to complementary pathways for admission in the context of comprehensive solution strategies.
• Assist in the development of country resettlement and complementary pathways for admission strategy and annual planning exercise.
• Assist in promoting and monitoring the implementation of UNHCR's global resettlement and complementary pathways policies, procedures and guidelines.
• Assist in guiding and capacitating the country operation to prepare consistent and quality resettlement submissions, as well as to promote and facilitate access to complementary pathways for admission to third countries.
• Assist in monitoring resettlement activities to ensure progress against targets, transparency and efficiency in case submissions and appropriate follow-up with resettlement countries and other key stakeholders.
• Identify, interview, assess resettlement needs, and process persons identified for resettlement following established procedures; undertake field missions as required; provide counselling to individuals.
• Assist selection missions by resettlement countries to the country.
• Identify, interview, and referrer accordingly persons identified with potential to access complementary pathways for admission following established procedures; undertake field missions as required; provide counselling to individuals.
• Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement and complementary pathways for admission process; comply with UNHCR policy and guidelines on HIV/AIDS.
• Assist in mitigating resettlement or complementary pathways related fraud through oversight (including in-country travel), advice and guidance.
• Assist the country operation with group resettlement procedures, including planning, profiling, logistical arrangements, verification and post-verification follow-up.
• Maintain regular contact and close cooperation with resettlement countries and partners to ensure effective resettlement delivery and adherence to adequate protection and resettlement standards.
• Participate, where appropriate, in country-level discussions with resettlement and complementary pathways countries and partners.
• Assist in managing a process to ensure that persons of concern and partners receive up-to-date and accurate information on UNHCR's resettlement policies and procedures, as well as on complementary pathways for admission opportunities and procedures.
• Assist in the submission of up-to-date and accurate resettlement and complementary pathways statistics, reports and needs assessments to management as required.
• Identify and recommend relevant training activities of UNHCR staff and implementing partners.
• Assist in communication with communities' activities ensuring that persons of concern are made aware of UNHCR's resettlement and complementary pathways procedures and have fair and transparent access to and participation in the processes.
• Participate, where appropriate, in country-level discussions with resettlement and/or complementary pathways countries and partners.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Minimum Qualifications

• Years of Experience / Degree Level For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree Field(s) of Education International Law; International Relations; Political Science; Social Sciences; or other relevant field.
• Certificates and/or Licenses Not specified.
• Relevant Job Experience Essential Not specified.
• Desirable Diverse field experience.
• Ability to understand and implement UNHCR's policy and global strategic priorities, such as AGDM, IDP, Statelessness, and HIV/AIDS, in the area of responsibility at appropriate level.
• Good IT skills including database management skills.

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

Desired Candidate Profile

• Technical expertise: Demonstrated knowledge and experience in resettlement and RSD procedures and standards, including review of casework, development and implementation of SOPs, and monitoring compliance with relevant UNHCR policy and guidance.
• Supervisory experience: Strong managerial skills, with a demonstrated track record of effective team leadership. Proven ability to supervise a large team engaged in third country solutions processing or related activities, to be able to provide the necessary technical guidance, advice, coaching, specialized training, performance evaluation and improvement, with sufficient focus on staff wellbeing and continuous professional development, achievement of results, monitoring and reporting.
• Integrity and data protection: Experience in identifying and mitigating risks through oversight, provision of advice and guidance, and engagement with relevant personnel and stakeholders.
• Strategic planning and analysis: Ability to develop, implement and adapt a strategy and workplan in coordination with relevant internal and external stakeholders. Proficiency in data collection and analysis, including using proGres and other tools, to monitor and improve operational quality and efficiency.
• Stakeholder engagement: Capacity to engage constructively with internal and external stakeholders, including relevant national and other relevant authorities, to support the development or enhancement of third country solutions processing or related activities.
• Language and communication: Advanced proficiency in both English and Turkish is required, for effective communication with national stakeholders. Strong interpersonal and communication skills are required for coordination with multiple stakeholders.

Additional Qualifications and Skills

Functional Skills UN-UN/UNHCR Mandate and Global Strategic Priorities; IT-Computer Literacy; DM-Database Management; PR-Age, Gender and Diversity (AGD); PR-Assessment of IDPs Status, Rights, Obligation; PR-Statelessness- Principles and Procedures, operational arrangements/assistance; MD-HIV/AIDS situation management; PR-Refugee Protection Principles and Framework (Functional Skills marked with an asterisk* are essential). Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Additional Qualifications Skills: DM-Database Management; IT-Computer Literacy; MD-HIV/AIDS situation management; PR-Age, Gender and Diversity (AGD); PR-Assessment of IDPs Status, Rights, Obligation; PR-Statelessness- Principles and Procedures, operational arrangements/assistance; UN-UN/UNHCR Mandate and Global Strategic Priorities. Education: Bachelor of Arts: International Law; Bachelor of Arts: International Relations; Bachelor of Arts: Political Science; Bachelor of Arts: Social Science. Certifications: Work Experience. Competencies: Accountability; Analytical thinking; Client & results orientation; Commitment to continuous learning; Communication; Empowering & building trust; Organizational awareness; Planning & organizing; Political awareness; Teamwork & collaboration. UNHCR Salary Calculator https://icsc.un.org/Home/SalaryScales Compendium Additional Information Functional clearance: This position doesn't require a functional clearance.

Operational Context

For the past 60 years, UNHCR and the Government of Türkiye have been working together in close partnership. In 2013, Türkiye adopted new legislation – the Law on Foreigners and International Protection (LFIP) – and established a central civilian authority with associated responsibilities. As the main partner of the Turkish State in the field of international protection, UNHCR Türkiye provides support to the Presidency of Migration Management (PMM) and other relevant national institutions. In the area of third country solutions, UNHCR Türkiye collaborates closely with PMM counterparts in relation to all aspects of case processing from identification to departure, and furthermore works in close partnership with numerous resettlement country authorities and other stakeholders engaged in third country solutions. In 2026, the Türkiye operation has a combined allocated quota of nearly 4,000 resettlement places, which is the largest quota allocated to any operation globally, however there is a growing gap between resettlement needs and available places, hence it is more critical than ever for UNHCR to work in close collaboration with all stakeholders to maximize and make best use of opportunities to secure third country solutions for vulnerable refugees in Türkiye, including both resettlement and complementary pathways.

Location and Work Arrangement

Although the position is based in the UNHCR Representation in Türkiye’s Country Office in Ankara, the Assistant Resettlement and Complementary Pathways Officer is required to work closely with colleagues throughout the country operation, including in other functional units in the Country Office, as well as in field offices and units in Gaziantep, Istanbul, Izmir, and Ankara.

Living and Working Conditions

Ankara is the capital city of Türkiye and has a modern developed infrastructure with sufficient availability of education, health, transportation and other public services. Various types of accommodation are on offer in the housing market. It has a continental climate with cold, snowy winters due to its elevation and inland location, and hot, dry summers. Rainfall occurs mostly during the spring and fall. The general security situation in Ankara remains calm and stable. There have been no serious security incidents recorded in Ankara since 2016. UNHCR security management is guided by the UN Common Security Management System and security advisories are shared with staff as and when required.

Recruitment Information

For external applicants: We would like to call your attention on the eligibility of International Professional (P) category: According to our Recruitment and Assignments Policy, P staff members will not normally serve in the country of their nationality, and the first regular appointment in the P category must be outside the staff member's country of nationality. In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of. The primary nationality of the candidate should be Turkish. The minimum educational requirement for this position is a completed university degree. Staff members should serve for a minimum of one year following assignment before being considered eligible to apply for another position within the same category. This requirement is waived in respect of staff members whose position is being changed or whose assignment/appointment through the joint staff/management review body is in a replacement capacity. UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training). Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted. The primary nationality of the candidate should be Turkish. The minimum educational requirement for this position is a completed university degree. For further information on how to apply, please visit the ‘UNHCR - Application and Selection’ page, at https://www.unhcr.org/how-to-apply.html. Required languages (expected Overall ability is at least B2 level): , , Desired languages , , Operational context Occupational Safety and Health Considerations: To view occupational safety and health considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel.

Employer Brand and Culture

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. UNHCR, the UN Refugee Agency, takes the lead in protecting people forced to flee wars and persecution around the world, providing life‑saving aid including shelter, food and water to ensure their basic safety, rights and dignity. With 18,879 women and men working in 137 countries, we work tirelessly to make a difference in the lives of 89.3 million forcibly displaced people worldwide. Our dedicated and professional staff work around the clock in roles including legal protection, community services, public affairs, health and more. Despite the challenges they can face, our staff are proud to work for UNHCR and determined to make a positive impact.

Why a career with UNHCR?

Our dedicated staff work to protect and assist people fleeing conflict and persecution at a time when global forced displacement is at a record high. Our colleagues bring a wide range of specialized skills, including expertise in legal protection, administration, community services, public affairs, health and other disciplines.

Disability Inclusion

If you are a person with a disability and you expect you may face challenges during the recruitment process, you can indicate it in your application form. There are options to select any health conditions you may have and outline any necessary adjustments related to disabilities during the recruitment phases. Providing this information is optional. It will be treated as strictly confidential and used only for the purpose of finding out how to better assist you during the recruitment process. Adjustments for candidates with disabilities will be provided as best as possible and as needed upon request. All candidates will be assessed based on meeting the requirements for each vacancy in relation to experience, skills, and education.