JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Job Summary/Goals✓ Assist the FM in the delivery of services to operate and maintain the properties including financial, maintenance, asset, vendor and people management.✓ Develop an understanding of and sound working relationships with key representatives of the client and all key suppliers/service providers to the siteEssential Duties and Responsibilities✓ Be familiar with & operate to the Scope of Work as defined in the Master Agreement.✓ Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services.✓ Review and spot-check to ensure that suppliers/service providers are meeting contractual obligations to the client.✓ Ensure that the site is well maintained and correctly furnished/stocked to operate to maximum efficiency.✓ Ensure that detailed floor inspections are routinely conducted.✓ Ensure that an effective Work Order system is maintained for rectification of any defective items/services & ensure that these are addressed in a timely manner✓ Lead H&SE Program for site. Ensure all working environments meet all requisite H&SE Standards. Prepare audits, self assessment, action plans.✓ Ensure routine testing of Audio Visual equipment functionality; maintain & repair as required✓ Ensure smooth running of meetings&/or events at the site.✓ Assist with Business Unit relocations or ‘ad hoc’ projects.✓ Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations✓ Provide backup support for the account team members in times of absence.✓ Liaise closely with the client on-site representatives to address problems and/or enhance working environment performance✓ Clearly document & communicate all client expectations to the balance of the FM team✓ Work collaboratively with facilities team colleagues both within the P&G/ Accounts & in the wider Jones Lang LaSalle network✓ Development and management of systems and procedures for settling the regional operating budgets, tracking and reporting the spending in accordance to the contractual requirements✓ Support deployment of global or regional initiatives proactively collaborating with dedicated team membersKey Performance Measures✓ FM, dining and SCAT Survey Scores✓ KPIs/Master Agreement Reporting requirements✓ CSA/Audit scores/ Scorecards✓ Implementation of Best Practice✓ Agreed cost savings initiatives✓ Budgets/forecast accuracy✓ H&S Audits✓ Client Surveys (as defined in Master Agreement)If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.