Arabic-Speaking Credit & Collections Leader

Philips; Fatih; On-site; TRY 300,000 - 460,000; Full time

Job summary

Philips is seeking a Credit & Collections Manager (Arabic Speaker) to lead collections efforts for key accounts. You will assess credit risk, approve orders within policy, and manage significant customer and distributor portfolios. The role requires strong leadership, dispute resolution, and data-driven forecasting.

Fluency in Arabic and English is mandatory, with experience in SAP and master data processes preferred. Prior exposure to Gulf/Levant markets and a healthcare context is advantageous.

Qualifications

• Experience in credit and collections with target-driven results.
• Arabic and English fluency is mandatory.
• Background in F&A, Economics or Business Administration.
• Strong customer service and negotiation skills.
• Knowledge of SAP and Master data processes preferred.
• Experience in Gulf/Levant markets is a plus.
• Healthcare sector experience is advantageous.
• Excellent communication and problem-solving abilities.

Responsibilities

• Assess and establish credit limits for new customers based on risk analysis.
• Facilitate order releases by managing credit approvals and policy compliance.
• Oversee credit and collection activities for major customers and distributors.
• Lead a team of credit and collections specialists.
• Handle disputes related to credit and collections and maintain relationships.
• Forecast accounts receivable and overdue payments for planning.
• Monitor delinquent balances and implement overdue reduction programs.
• Contact clients with past-due balances to obtain payment commitments.

Skills

Collections experience

Arabic language

English language

Customer service

Negotiation

Communication

SAP

Education

Finance/F&A or Business Administration

Tools

SAP

Job description

Philips is seeking a Credit & Collections Manager (Arabic Speaker) to lead collections efforts for key accounts. You will assess credit risk, approve orders within policy, and manage significant customer and distributor portfolios. The role requires strong leadership, dispute resolution, and data-driven forecasting.

Fluency in Arabic and English is mandatory, with experience in SAP and master data processes preferred. Prior exposure to Gulf/Levant markets and a healthcare context is advantageous.