Analyst & Tester

ICterra Information and Communication Technologies; Fatih; On-site; TRY 420,000 - 620,000; Full time

Job summary

ICterra Information and Communication Technologies seeks a QA Analyst/Business Analyst to join our Istanbul team. You will analyze business needs, translate requirements into testable specs, and collaborate with developers, product owners, and project managers across global projects.

You will design test scenarios for backend services, APIs, and data flows, perform API testing with Postman/SoapUI, and support release validation and production troubleshooting.

Qualifications

• Bachelor’s or Master’s degree in Engineering, Computer Science, Mathematics, Statistics, MIS, or related field.
• Minimum 3 years of experience in business analysis, software testing, QA, or similar roles.
• Experience converting business requirements into clear functional and technical requirements.
• Strong knowledge of SDLC, STLC, and requirement management processes.
• Strong experience in manual testing for backend systems, services, and API integrations.
• Hands-on RESTful and SOAP API testing using Postman, SoapUI, Swagger, or similar tools.
• SQL knowledge and experience with Oracle, MongoDB, or similar databases.
• Experience preparing BRDs, analysis docs, process flows, use cases, and test cases.
• Ability to perform impact analysis for new developments and changes.
• Familiarity with Jira, Azure DevOps, HP ALM/Quality Center, Confluence, or TestRail.
• Familiarity with Agile/Scrum methodologies.
• Ability to understand system integrations, data flows, and backend services.
• Basic automation concepts and familiarity with Karate, Selenium, Appium, Cucumber, or similar tools.
• Basic programming/scripting knowledge in Java, Python, Ruby, or similar languages.
• Familiarity with CI/CD concepts and tools like Azure DevOps, GitLab, or Jenkins.
• Strong analytical thinking, problem-solving, communication and stakeholder management skills.
• Detail-oriented and capable of managing multiple priorities.

Responsibilities

• Analyze business needs, functional requirements, and system change requests with business and technical teams.
• Gather, clarify, document, and manage requirements throughout the project lifecycle.
• Prepare functional analysis documents, process diagrams, use cases, user stories, acceptance criteria, and data mappings.
• Identify affected systems, services, integrations, and processes via impact analysis.
• Translate business requirements into test scenarios and test cases.
• Design, prepare, execute, and maintain test scenarios for backend services, APIs, and processes.
• Validate rules and end-to-end processes via API testing and data verification.
• Verify API requests, responses, error codes, data structures, and integration results with Postman/SoapUI.
• Support various testing activities: functional, regression, integration, system, end-to-end, smoke, UAT.
• Ensure solutions meet requirements and acceptance criteria.
• Identify gaps, risks, and improvements during analysis/testing.
• Document and track defects with clear repro steps and evidence.
• Collaborate with developers, product owners, architects, and QA engineers.
• Support UAT and issue resolution with business users.
• Participate in release validation, deployment verification, and production smoke testing as needed.
• Assist root cause analysis for production issues and recurring defects.
• Ensure traceability between requirements, development items, tests, and defects.
• Contribute to continuous improvement of analysis, testing, and QA processes.
• Contribute to maintenance/improvement of test automation frameworks where applicable.
• Ensure adherence to analysis standards and QA best practices across projects.

Skills

Analytical thinking

Stakeholder management

Communication

Agile / Scrum

Quality assurance

Education

Bachelor’s or Master’s degree in related field

Tools

Jira

Azure DevOps

HP ALM/Quality Center

Confluence

TestRail

Postman

SoapUI

Swagger

Selenium

Cucumber

Karate

Appium

GitLab

Job description

ICterra is a global software engineering company with offices in Munich, İstanbul and Ankara. We combine 30 years of software development experience with technology expertise and proven methodologies to provide innovative solutions to our customers across multiple industries globally. With 150+ software professionals, we have been building strategic partnerships with the world’s top IT and defence companies, providing software development and test services.

Responsibilities

• Analyze business needs, functional requirements, and system change requests in collaboration with business and technical teams.
• Gather, clarify, document, and manage business and system requirements throughout the project lifecycle.
• Prepare functional analysis documents, process diagrams, use cases, user stories, acceptance criteria, and data mapping documents.
• Identify affected systems, services, integrations, database objects, and business processes by performing impact analysis.
• Translate business requirements into comprehensive manual test scenarios and test cases.
• Design, prepare, execute, and maintain test scenarios and test cases for backend services, APIs, integrations, and business processes.
• Validate business rules and end-to-end processes through API testing, service integration testing, and database verification.
• Verify API requests, responses, error codes, data structures, and integration results using tools such as Postman and SoapUI.
• Perform functional, regression, integration, system, end-to-end, smoke, and user acceptance testing support activities.
• Verify that developed solutions meet documented business requirements and acceptance criteria.
• Identify requirement gaps, inconsistencies, risks, and potential process improvements during analysis and testing activities.
• Identify, document, prioritize, and track software defects throughout the software development lifecycle.
• Provide clear reproduction steps, expected results, actual results, test data, logs, and supporting evidence for identified defects.
• Collaborate closely with developers, product owners, business units, solution architects, project managers, and other QA engineers.
• Support business users during User Acceptance Testing activities and assist with issue analysis and resolution.
• Participate in release validation, deployment verification, and production smoke testing activities when required.
• Support root cause analysis for production issues and recurring defects.
• Ensure traceability between business requirements, development items, test cases, and defects.
• Contribute to continuous improvement initiatives related to analysis, testing, documentation, and quality assurance processes.
• Contribute to the maintenance and gradual improvement of existing test automation frameworks where applicable.
• Ensure analysis standards, testing best practices, documentation quality, and quality assurance principles are consistently followed across projects.

Qualifications

• Bachelor's or Master's degree in Engineering, Computer Science, Mathematics, Statistics, Management Information Systems, or a related field.
• Minimum 3 years of experience in business analysis, software testing, quality assurance, or similar roles.
• Experience in analyzing business requirements and converting them into clear functional and technical requirements.
• Strong knowledge of software development life cycle (SDLC), software testing life cycle (STLC), and requirement management processes.
• Strong experience in manual testing, particularly for backend systems, services, and API integrations.
• Hands-on experience in RESTful and SOAP API testing using tools such as Postman, SoapUI, Swagger, or similar tools.
• Experience in validating API requests and responses, business rules, service integrations, and database consistency.
• Good knowledge of SQL and database concepts, preferably including Oracle, MongoDB, or similar database technologies.
• Experience in preparing business requirements, analysis documents, process flows, use cases, user stories, acceptance criteria, test scenarios, and test cases.
• Ability to perform impact analysis for new developments, enhancements, and system changes.
• Experience with defect, requirement, and test management tools such as Jira, Azure DevOps, HP ALM/Quality Center, Confluence, or TestRail.
• Familiarity with Agile and Scrum software development methodologies.
• Ability to understand system integrations, data flows, backend services, and business processes.
• Basic knowledge of automation testing concepts and familiarity with automation frameworks such as Karate, Selenium, Appium, Cucumber, or similar tools is a plus.
• Basic programming or scripting knowledge in Java, Python, Ruby, or similar languages is preferred.
• Familiarity with CI/CD concepts and tools such as Azure DevOps, GitLab, or Jenkins is considered an advantage.
• Strong analytical thinking, problem-solving, communication, and stakeholder management skills.
• Detail-oriented, quality-focused, self-motivated, collaborative, and capable of managing multiple priorities.