Account Manager - Istanbul

Booking.com; Fatih; On-site; TRY 350,000 - 550,000; Full time

Benefits offered by this job

Annual paid time off

Hybrid working with travel days

Booking.com product discounts

Job summary

Booking.com in Istanbul is seeking an Account Manager to own a dedicated portfolio of accommodations partners in the region. You will provide complex commercial guidance on partner performance and market opportunities, and help partners optimize their performance on our platform through effective use of Booking.com’s tools and products.

You will collaborate with cross-functional teams, travel within the region as needed, and drive partner success with a proactive, ownership-driven mindset in a

Qualifications

• Significant experience in account management, sales or business development in the accommodations market.
• Turkish and English proficiency (full professional) for spoken and written communication.
• Strong analytical skills, accuracy, and a proactive, ownership mindset.
• Collaborative, self-motivated, flexible and adaptable approach.
• Valid driver’s license and availability to travel up to 50% within the region.
• Experience within e-commerce, travel, or a consultative commercial environment is highly desirable.

Responsibilities

• Own a dedicated portfolio of accommodations partners in the region.
• Provide complex commercial advice on partner performance, market opportunities and industry trends.
• Empower partners to use Booking.com’s systems, tools and products effectively.
• Optimize partner performance and execute growth strategies.
• Communicate with partners across phone, digital and in-person channels.
• Organise, coordinate and attend trade fairs, workshops, webinars and other events.

Skills

Account management

Sales

Business development

Turkish language

English language

Analytical skills

Willingness to travel

Job description

About Us

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

About Us

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Role Description

As an Account Manager in Istanbul, you will take ownership of a dedicated portfolio of accommodations partners within the region. You will provide complex commercial advice on partner business performance, market opportunities and industry trends. By empowering partners to use Booking.com’s systems, tools and products effectively, you will optimize their performance on the platform and execute partnership growth strategies. This is a partner-facing role combining commercial analysis, relationship management, portfolio prioritisation and regular communication across phone, digital and in-person channels.

Key Job Responsibilities and Duties

• Act as the primary point of contact for your portfolio, proactively communicating through calls, messaging and in-person visits to support partner business development.
• Evaluate local market trends and use performance insights to recommend actions that improve partner results, availability and supply for Booking.com customers.
• Execute new partnership strategies that support growth in the market and identify new partner leads.
• Explain Booking.com products and connectivity opportunities in a way that is relevant to each partner.
• Provide feedback to local and central teams on improvements to internal and external tools and products.
• Organise, coordinate and attend trade fairs, workshops, webinars and other partner events.

This role does not come with relocation assistance.

Qualifications & Skills

• Significant experience in account management, sales or business development with a solid understanding of the accommodations market.
• Full professional proficiency in spoken and written Turkish and English.
• Strong analytical skills, accuracy, and a proactive, independent working style with a strong sense of ownership.
• A collaborative, self-motivated, flexible and adaptable approach.
• Valid driver’s licence and availability to travel up to 50% of the time within the region.
• Proven experience within e-commerce, travel, online marketplaces or another consultative commercial environment is highly desirable.

Benefits & Perks - Global Impact, Personal Relevance

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Inclusion at Booking.com

Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Equal Opportunity Statement

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.