Account Manager, B2B E-Commerce

the LEGO Group; Fatih; Hybrid; Confidential; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Wellbeing programs

Colleague discount

Bonus scheme

Hybrid work policy

Job summary

The LEGO Group is seeking an Account Manager for Türkiye's B2B eCommerce landscape, focusing on major online marketplaces and digital retailers in Istanbul. You will shape customer strategy, drive online growth, and deliver exceptional shopper experiences that inspire builders of all ages.

Join a high-performing team during a transformation phase, with a hybrid working week (3 days in the Istanbul office, 2 days remote). Fluency in professional English is required.

Qualifications

• Proven Account Management experience within eCommerce, digital retail and/or omnichannel sales.
• Experience managing major online retailers or marketplaces.
• Strong commercial acumen including P&L ownership, trade investment, forecasting and planning.
• Excellent stakeholder management and influencing skills.
• Experience working with leading online marketplaces such as Amazon, Trendyol or Hepsiburada.
• Fluency in professional English.

Responsibilities

• Build and lead strategic relationships with major eCommerce customers, developing joint business plans that deliver growth.
• Own the commercial performance and P&L of your accounts, driving consumer sales through planning and forecasting.
• Partner with Retail Media to deliver best-in-class online execution and digital shelf performance.
• Identify new commercial opportunities through data, insights and customer collaboration.
• Deliver accurate demand forecasts and proactively manage risks and product availability.
• Execute monthly trading priorities aligned with retailer calendars.
• Influence senior stakeholders with customer plans and growth opportunities.
• Champion the LEGO Partner Promise with long-term customer relationships.

Skills

Account management

Online marketplaces

Commercial acumen

Stakeholder management

English proficiency

Job description

Job Description

Are you passionate about growing some of Türkiye’s biggest online retail partnerships?

Join the LEGO® Group as an Account Manager within our B2B eCommerce team, where you’ll play a pivotal role in driving growth across Türkiye’s leading online marketplaces. Working with some of the country’s most recognised digital retailers, you’ll shape customer strategy, accelerate consumer sales and deliver exceptional online shopping experiences that inspire builders of all ages.

This is an exciting opportunity to join a high-performing team during a period of transformation, where you’ll help shape the future of one of our fastest-growing channels.

We’re pleased to share that we offer a hybrid working week arrangement called Best of Both , requiring a minimum of 3 days in the office location in Istanbul, with 2 days from home.

No relocation or visa support is offered for this position.

The closing date for all applications will be Friday 31st July 2026. Please submit your CV in English.

Core Responsibilities

• Build and lead strategic relationships with major eCommerce customers, developing joint business plans that deliver sustainable, profitable growth.

• Own the commercial performance and P&L of your accounts , driving consumer sales through effective planning, forecasting and trade investment management.

• Partner closely with Retail Media colleagues to deliver best-in‑class online execution, improving discoverability, digital shelf performance, content, search visibility and conversion.

• Identify new commercial opportunities through data, insights and customer collaboration , balancing long‑term brand growth with short‑term commercial objectives.

• Deliver accurate demand forecasts , proactively managing risks, opportunities and product availability.

• Execute monthly trading priorities in line with retailer promotional calendars, ensuring outstanding operational excellence.

• Influence senior internal and external stakeholders , presenting customer plans, performance updates and growth opportunities with confidence.

• Champion the LEGO Partner Promise by building trusted , long‑term customer relationships.

Do you have what it takes

• Proven Account Management experience within eCommerce, digital retail and/or omnichannel sales.

• Experience managing major online retailers or marketplaces , ideally within FMCG, Consumer Goods or leading eCommerce platforms.

• Strong commercial acumen , including customer P&L ownership, trade investment, forecasting and commercial planning.

• Excellent stakeholder management and influencing skills , with the ability to build trusted relationships across customers and cross‑functional teams.

• Experience working with leading online marketplaces or major eCommerce retailers such as Amazon, Trendyol or Hepsiburada would be highly advantageous.

• Fluency in Professional English - both written and verbal.

Play your part in our team succeeding

Our B2B eCommerce team is responsible for delivering online sales growth across Türkiye’s most important digital retailers. This channel is one of the fastest-growing parts of our business and plays a critical role in achieving our commercial ambitions.

Working alongside Sales and Retail Media specialists, you’ll help shape customer strategy, deliver outstanding digital execution and contribute to the continued growth of one of LEGO’s most important channels.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you’re interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you’ll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you’ll be rewarded through our bonus scheme.

Workplace - When you join the team you’ll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

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