WorkBuddy Overseas Operations Specialist

Tencent Cloud; Singapore; On-site; SGD 70,000 - 95,000; Full time

Job summary

Tencent Cloud in Singapore is seeking an Overseas Operations Specialist for Southeast Asia to drive early user operations, localization, and product feedback loops for an AI Agent product across SEA.

You will own the SEA operations strategy, seed user acquisition across channels, and build localized use cases and templates while collaborating with China headquarters. Strong English and Mandarin are essential for cross-border work.

Qualifications

• 5+ years in user/content/community/growth operations.
• Hands-on experience in SEA markets preferred.
• Strong English; Mandarin proficiency required for China collaboration.

Responsibilities

• Own the operations strategy for the AI Agent product in Southeast Asia, including market prioritization, user segmentation, growth channels, localization direction, and operating cadence.
• Acquire seed users in target markets and run localized operations across channels including content, communities, and influencers.
• Develop localized use cases and templates for SEA users and close the product feedback loop through user research and market insights.

Skills

User operations

Content operations

Community operations

Growth operations

SEA markets

English proficiency

Mandarin proficiency

Job description

About This Job

Tencent Cloud

Location: Singapore

Work Mode: On-site

Industry: Information Technology & Services

Job Description

Location:Singapore, covering key Southeast Asian markets

About The Role

We’re looking for an Overseas Operations Specialist for Southeast Asia to drive early user operations, localization, and product feedback loops for an AI Agent product across the region.

Key Responsibilities

• Own the operations strategy for the AI Agent product in Southeast Asia, including market prioritization, user segmentation, growth channels, localization direction, and operating cadence.
• Acquire seed users in target markets and run localized operations across channels including but not limited to content, communities, and influencers, identifying and validating the growth motions that work best in each local market.
• Through user research and market insight, develop a deep understanding of how knowledge workers and business users in Southeast Asia use AI tools; build localized use cases and templates for SEA users, and close the product feedback loop.

Requirements

• 5+ years of experience in user operations, content operations, community operations, or growth operations; hands‑on experience in Southeast Asian markets is preferred.
• Hands‑on experience in content, community, and influencer / KOL operations, with the ability to plan and execute campaigns independently.
• Familiar with AI products, productivity tools, SaaS, or cross‑border ecommerce tools, with a strong understanding of user workflows.
• Strong user insight and data sensitivity, with the ability to optimize operations based on activation, retention, and other usage data.
• Excellent written and spoken English is required. Proficiency in Chinese Mandarin is required as approximately 50% of the role involves collaborating with China headquarters on business discussions, meetings, and documentation.

Preferred Qualifications

• Experience driving early user operations or cold‑start growth in a new country or market.