Wintel Infra Architect

Wipro Limited (Singapore Branch); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Wipro Limited (Singapore Branch) invites seasoned IT professionals for the Wintel Infra Architect role in Singapore. The job focuses on incident monitoring, SLA oversight, performance tuning, disaster recovery planning, and managing production support activities.

Responsibilities include leading a team, coordinating with stakeholders, and ensuring resilient IT infrastructure while driving continuous improvements and knowledge sharing across the group.

Qualifications

• Experience managing Windows Server environments.
• 8-10 years of relevant experience.
• Ability to triage incidents and implement fixes.
• Strong knowledge of disaster recovery and data backup.

Responsibilities

• Triaging and resolution of tickets with incident monitoring protocols.
• SLA monitoring and performance review across the team.
• Collaborating with technical teams for production support and deployments.
• Develop disaster recovery and data backup plans.
• Engage with stakeholders in QBRs and align with business objectives.
• Supervise team daily operations and provide feedback.

Skills

Windows Server Admin

Job description

Job Title:Wintel Infra Architect

City:Singapore

State/Province:Singapore

Posting Start Date:9/1/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Areas of responsibilityÂÂÂÂÂÂÂÂÂÂÂ

• Triaging and resolution of tickets-Establish incident monitoring protocols and provide technical guidance to enable permanent fixes for recurring issues.
• SLA Monitoring-Review SLA performance across the team, represent the function in meetings, and ensure consistent delivery quality.
• Performance tuning and optimization-Collaborate with technical teams in managing production support activities regarding incident resolution, efficient deployments, and implementation of changes.
• Perform system Improvements-Collaborate with technical teams to review mitigation measures and proposed improvement actions.
• Handling disaster recovery-Develop disaster recovery and data backup plans to ensure system resilience and quick restoration in case of disruptions.
• Reporting and stakeholder engagement-Participate in Quarterly Business Reviews (QBRs), manage client expectations, and ensure alignment with business objectives.
• Team Management-Supervise team members by overseeing daily operations, conducting performance appraisals, and providing feedback.

Knowledge base and continuous learningÂ

Update and maintain documentation for complex issues, share best practices within the team, and support ongoing knowledge enhancement to improve service efficiency.

Mandatory Skills: Windows Server Admin. Experience: 8-10 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.