Wealth Management Assistant Relationship Manager

DBS Bank Ltd; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

DBS Treasures in Singapore is seeking a meticulous Customer Service professional to support affluent clients within the DBS Treasures wealth platform. You will handle client requests, verify instructions, and refer cross‑selling opportunities to Treasures Relationship Managers.

CMFAS certification and 3+ years in banking are required; strong communication and multi‑tasking are essential in a fast‑paced, compliant environment.

Qualifications

• Minimum 3 years of work experience in banking or financial services.
• CMFAS certification required.
• Proficient in Microsoft Office.

Responsibilities

• Achieve service standards to enhance customer satisfaction and retention.
• Handle customer requests promptly and in compliance with regulations.
• Attend training and briefings.
• Address and follow‑up on customer service requests daily and assist with transactions.
• Identify customers’ financial needs and refer cross‑selling opportunities to Treasures Relationship Managers.
• Process and verify customer instructions for investments (for TARMs certified).
• Offer information on investment products and services (for TARMs certified).

Skills

Strong communication

Multi-tasking

Meticulous

Education

Polytechnic Diploma or Bachelor Degree

Tools

Microsoft Office

Job description

DBS Treasures in Singapore is seeking a meticulous Customer Service professional to support affluent clients within the DBS Treasures wealth platform. You will handle client requests, verify instructions, and refer cross‑selling opportunities to Treasures Relationship Managers.

CMFAS certification and 3+ years in banking are required; strong communication and multi‑tasking are essential in a fast‑paced, compliant environment.