Role Purpose
Support the accurate packing, safehandling, and timely delivery of pumps, spare parts, and related goods. Ensure orders reach customers in good condition with the correct documents, while supporting daily warehouse operations when not making deliveries.
Key Responsibilities
1. Picking & Packing
- Pick items against approved picking lists, checking part numbers, descriptions, quantities, and visible condition.
- Report shortages, damage, or discrepancies before packing; do not substitute items without approval.
- Pack goods using suitable protective materials to prevent damage during handling and transport.
- Label packages clearly with the correct customer, order reference, and handling instructions.
- Check packed goods against delivery documents and arrange the required verification before dispatch.
2. Deliveries & Collections
- Deliver and collect goods from customers, suppliers, workshops, and other designated locations according to the assigned schedule.
- Confirm delivery addresses, contact persons, and access requirements before departure.
- Check goods and documents before loading, and secure loads safely within the vehicle’s permitted capacity.
- Obtain signed delivery acknowledgements or other required proof of delivery and return documents promptly.
- Inform the coordinator promptly of delays, unsuccessful deliveries, rejected goods, or discrepancies.
- Handle customer interactions courteously and refer technical questions, complaints, or requests for commitments to the relevant office team.
3. Warehouse Support
- Assist with receiving goods, checking quantities and visible condition against supporting documents.
- Store goods in their assigned locations and keep items clearly identified and organised.
- Ensure warehouse inventory records match physical stock by accurately recording all goods received, issued, returned, and transferred through the company’s designated process; do not move or release stock without authorisation.
- Carry out regular stock counts and location checks, promptly report discrepancies to the supervisor, and assist in investigating and resolving differences. Make stock adjustments only with approval.
- Keep packing areas, storage areas, and access routes clean and unobstructed.
- Support packing and warehouse duties whenever delivery assignments are completed.
4. Vehicle Care & Safety
- Carry out routine pre-tripvehicle checks and report faults, warning lights, damage, or servicing needs promptly.
- Keep the vehicle clean and maintain required trip, mileage, fuel, and delivery records.
- Follow traffic rules, site requirements, company safety procedures, and safe loading practices. Never compromise safety to meet a delivery deadline.
- Use appropriate handling aids and obtain assistance for heavy or bulky goods.
- Operate forklifts or other lifting equipment only when appropriately trained and authorised.
- Report accidents, incidents, near misses, and damaged goods immediately through the company’s reporting process.
Job Requirements
- Valid Singapore driving licence appropriate to the assigned company vehicle.
- Experience in delivery, packing, or warehouse operations preferred; experience handling industrial equipment or spare parts is an advantage.
- Able to read item labels, part numbers, quantities, delivery orders, and basic work instructions accurately.
- Able to use navigation applications and basic digital tools for delivery updates and records.
- Able to carry out packing, loading, and unloading duties using appropriate equipment and safe handling methods.
- Careful with goods and documents, punctual, and responsive to changes in delivery arrangements.
- Able to communicate clearly with colleagues, customers, and suppliers and work cooperatively with the warehouse and office teams.
Expected Work Standards
- Accuracy: Correct items, quantities, labels, and documents for every order.
- Care: Goods packed, handled, and transported with appropriate protection.
- Timeliness: Assigned deliveries completed within agreed schedules, with delays communicated promptly.
- Accountability: Delivery acknowledgements and stock movement records submitted promptly and accurately.
- Safety: Safe driving and handling practices followed at all times.
- Teamwork: Active support for warehouse work between deliveries and clear handovers of outstanding tasks.