Warehouse Ops Manager: SOPs, KPIs & Team Leadership

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 45,000 - 48,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. invites applications for a Warehouse Operations Manager at our client's facility in Singapore. You will oversee daily warehouse activities and drive efficiency across inbound, picking, delivery, and returns processes.

Responsibilities include developing SOPs, setting KPIs for pickers, coordinating with indoor sales, and training teams to ensure accountability and timely fulfillment. Previous logistics management experience preferred.

Qualifications

• Min Diploma in Logistics / Operations Management.
• Familiar with SOP setup and warehouse operations.

Responsibilities

• Setup and analyse daily operational work flows and processes to optimize deficiency and productivity by removing bottle necks
• Setup, implement, maintain and control of SOP processes (inbound / picking / delivery/ returns / inventory cycle counting
• Hold frequent meetings with warehouse team to bridge communications between top management and team on the ground
• Train and supervise various teams on SOP and ways to monitor lapses and implement corrective actions with the aim of fostering a culture for accountability
• Implementing of KPIs for pickers based on data such as picking time, number of orders fulfilled
• Tie up cross functional teams (indoor sales / warehouse picking / delivery )
• Allocation of staff across various roles based on their strengths

Job description

The Supreme HR Advisory Pte. Ltd. invites applications for a Warehouse Operations Manager at our client's facility in Singapore. You will oversee daily warehouse activities and drive efficiency across inbound, picking, delivery, and returns processes.

Responsibilities include developing SOPs, setting KPIs for pickers, coordinating with indoor sales, and training teams to ensure accountability and timely fulfillment. Previous logistics management experience preferred.