Warehouse Operations & SOP Leader

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 45,000 - 48,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking a Warehouse Operations Manager to streamline daily workflows, implement SOPs across inbound, picking, delivery, returns, and inventory processes, and lead cross-functional teams on the ground. You will drive accountability and supervise SOP adherence.

You will also set KPIs for pickers, analyze productivity data, and coordinate with sales, warehouse, and delivery teams to optimise staffing and performance.

Qualifications

• Min Diploma in Logistics / Operations Management.
• Familiar with SOP setup and warehouse operations.

Responsibilities

• Setup and analyse daily operational work flows and processes to optimize deficiency and productivity by removing bottle necks.
• Setup, implement, maintain and control of SOP processes (inbound / picking / delivery/ returns / inventory cycle counting).
• Hold frequent meetings with warehouse team to bridge communications between top management and team on the ground.
• Train and supervise various teams on SOP and ways to monitor lapses and implement corrective actions with the aim of fostering a culture for accountability.
• Implementing of KPIs for pickers based on data such as picking time, number of orders fulfilled.
• Tie up cross functional teams (indoor sales / warehouse picking / delivery ).
• Allocation of staff across various roles based on their strengths.

Skills

SOP setup

Warehouse operations

People management

Process improvement

Education

Diploma in Logistics / Operations Management

Job description

THE SUPREME HR ADVISORY PTE. LTD. is seeking a Warehouse Operations Manager to streamline daily workflows, implement SOPs across inbound, picking, delivery, returns, and inventory processes, and lead cross-functional teams on the ground. You will drive accountability and supervise SOP adherence.

You will also set KPIs for pickers, analyze productivity data, and coordinate with sales, warehouse, and delivery teams to optimise staffing and performance.