Warehouse & Logistics Operations Manager

The Supreme HR Advisory Pte. Ltd.

Singapore

On-site

SGD 50,000 - 59,000

Full time

8 days ago

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Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a capable Warehouse Operations Supervisor to oversee daily warehouse and distribution activities, including receiving, storage, inventory control, order fulfilment, packing and shipping.

You will supervise a team, ensure safety, compliance and efficiency, and drive KPI performance. Applicants should have a Diploma or Bachelor's in Logistics/SCM and at least 4 years of relevant experience, with a proven track record of leading operational staff and

Qualifications

Diploma or Bachelor's degree in Logistics, SCM, or related field.
At least 4 years of relevant experience in warehouse/logistics/operations management.
Experience in leading a team of operational staff.

Responsibilities

Oversee order fulfilment, inspection/testing processes, and shipment arrangements, ensuring customer requirements and delivery timelines are met cost-effectively.
Manage inventory through periodic and ad hoc stock counts, discrepancy reconciliation and proper handling of defective and returned materials.
Ensure all operational documentation is complete, accurate and properly maintained.
Develop and implement quality assurance procedures, investigate quality deviations, identify root causes, and implement corrective measures.
Monitor customer feedback on order accuracy, quality, efficiency, and overall service satisfaction.
Ensure warehouse facilities, work areas and equipment are properly maintained, safe and compliant with applicable safety regulations, ESD requirements, military, ISO and other quality standards. Ensure equipment is functioning properly and calibrated where required.
Supervise daily warehouse operations and assigned personnel, establish work priorities, coordinate team activities, and ensure tasks are completed according to operational schedules and business requirements.
Monitor productivity, operational performance, and resource utilisation. Identify improvement opportunities, implement process enhancements, and monitor key performance indicators (KPIs).
Prepare, review and present regular and ad hoc operational, statistical, narrative, and financial reports and presentations.
Collaborate with relevant stakeholders to ensure smooth operations.
Perform other duties as assigned.