Vice President, Business Development & Operations Management

nera telecommunications ltd; Singapore; On-site; SGD 200,000 - 320,000; Full time

Job summary

Nera Telecommunications Ltd is seeking a seasoned executive to lead and align Operations, IT and Inside Sales across the group in Singapore. You will drive growth through strategic partnerships, manage procurement and logistics, and implement robust policies and controls to meet regulatory and contractual requirements.

The role requires 15+ years of progressive leadership experience across IT, Operations, and Commercial Support, with a proven track record in SI, technology procurement and

Qualifications

• Bachelor’s Degree in Business Administration, IT, Supply Chain, Operations or related discipline.
• Minimum 15 years of progressive professional experience, with at least 7 years in a senior leadership role overseeing multi-functional departments (IT, Operations, Supply Chain, Commercial Support).
• Experience in System Integration (SI), technology, or B2B hardware/software distribution environments.

Responsibilities

• Partner with the Senior Leadership Team to identify, evaluate and pursue strategic partnerships, joint ventures, M&A opportunities and other platforms to accelerate growth.
• Lead Operations (Office Administration, Procurement and Logistics), IT and Inside Sales teams to support growth, efficiency and service delivery.
• Establish and maintain clear policies, processes and controls across IT, Inside Sales and Operations in compliance with policies and laws.
• Coordinate with Sales, PSM and Finance to fulfill customer and project requirements timely.
• Oversee procurement, vendor management and negotiations for cost-effective purchasing and timely delivery.
• Oversee logistics relating to movement, delivery and inventory control of equipment and products.
• Lead IT infrastructure projects including system implementation, upgrades and digitalisation.
• Oversee cybersecurity, data protection, backups and disaster recovery arrangements.
• Identify opportunities to improve operational efficiency through technology and process improvements.
• Lead Inside Sales, overseeing sales coordination, quotations, follow-ups and orders.
• Manage day-to-day office administration, facilities, budgets and compliance.
• Monitor departmental budgets and identify opportunities for cost optimisation.
• Develop KPIs and monitor performance for the functions and report to management.
• Drive continuous improvement and adoption of best practices to enhance productivity and service quality.
• Perform other duties to support the Group’s objectives.

Skills

Leadership

Strategic partnerships

Operations management

Procurement

IT leadership

Budget management

Stakeholder management

Inside Sales leadership

Education

Bachelor's Degree in Business Administration / IT / Supply Chain Management / Operations Management

Job description

Responsibilities

• Partner with the Senior Leadership Team to identify, evaluate and pursue strategic partnerships, joint ventures, M&A opportunities and other platforms to accelerate the Group’s growth and expansion.
• Lead the Operations (Office Administration, Procurement and Logistics),IT and Inside Sales teams, ensuring effective support for business growth, operational efficiency and service delivery.
• Establish and maintain clear policies, processes and controls across IT, Inside Sales and Operations, ensuring compliance with Company policies, applicable laws, regulations and contractual requirements.
• Lead and coordinate with Sales, PSM and Finance to ensure timely and effective fulfilment of customer and project requirements.
• Oversee procurement, vendor management and negotiations to ensure cost-effective purchasing, competitive commercial terms and timely delivery.
• Oversee logistics activities relating to the movement, delivery andfulfilment of equipment and products, ensuring effective coordination andinventory control.
• Lead IT infrastructure and system improvement projects, including systemimplementation, integration, upgrades and digitalisation initiatives.
• Oversee cybersecurity, data protection, access controls, backup and disaster recovery arrangements to ensure IT security, reliability and business continuity.
• Identify and implement opportunities to improve operational efficiency through technology, automation, system integration and process improvements.
• Lead the Inside Sales function, overseeing sales coordination, quotation management, customer follow-ups, order processing and business opportunities.
• Lead and oversee day-to-day office administration and facilities management, including vendors, contracts, budgets, workplace safety and compliance activities, while ensuring smooth and efficient operations.
• Monitor and manage departmental budgets and operating costs, identifyingopportunities for cost optimisation and effective resource utilisation.
• Develop appropriate KPIs and performance measures for the respectivefunctions, monitor performance and provide regular updates and recommendationsto management.
• Drive continuous improvement and adoption of best practices across the functions to enhance productivity, service quality and operational effectiveness.
• Perform any other duties and responsibilities as may be assigned to support the Group’s business objectives.

Requirements

• Bachelor’s Degree in Business Administration, Information Technology, Supply Chain Management, Operations Management, or a related discipline.
• Minimum15 years of progressive professional experience, with at least 7 years in a senior leadership or management role overseeing multi-functional departments (i.e.IT, Operations, Supply Chain, and Commercial Support)
• Demonstrated experience in a System Integration (SI), technology, or B2B hardware/software distribution environment, given the specific focus on SI business and technology procurement.
• Proven track record in driving implementations, process improvements and automation initiatives across multiple countries.
• Strong experience in managing business operations, stakeholder relationships, and department budgeting.