Vice President - Business Analysis and Transformation Service - Operations

nomura singapore limited; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Nomura Singapore Limited is seeking an accomplished Programme Manager within the SABRE (Strategic, Analytics, and Business Re-engineering) group to lead end-to-end transformation in Operations. You will drive change initiatives across Global Markets, Wealth Management, and middle-office processes, coordinating with technology, risk, and business stakeholders to deliver measurable outcomes.

You will apply advanced business analysis techniques, document requirements, and supervise agile delivery

Qualifications

• Minimum 8 years of Project Manager experience running change the bank projects for Operations.
• Proven experience in Banking operations, including Wealth Management activities and Middle Office functions.
• Demonstrated business analysis skills including requirements elicitation, process modelling, gap analysis, user story creation, acceptance criteria definition, and UAT coordination.
• Excellent communication, stakeholder management, and influencing skills at senior levels.
• Proven ability to manage multiple workstreams under tight deadlines.

Responsibilities

• Lead projects across a range of Operations initiatives, working with related participants (Global Markets, International Wealth Management, Transformation Office, Technology, Operations).
• Apply advanced business analysis techniques and deep domain knowledge in Operations to drive transformation initiatives.
• Drive the execution of process changes and ensure proper impact assessment, change management and service integration.
• Understand, document, and validate complex business requirements, translating stakeholder needs into clear, actionable specifications for technology and operations teams.
• Collaborate with technology teams to design and document strategic system/process flows, ensuring alignment between business requirements and technical solutions.
• Leverage AI and automation tools to accelerate business analysis processes, including requirements generation, documentation, user story creation, and test scenario development.
• Establish governance frameworks, metrics, and controls to manage programs effectively, including risk and issue management with proactive corrective measures.
• Lead agile delivery through JIRA, Confluence, and other tools, ensuring transparency and continuous improvement.

Skills

Stakeholder management

Communication

Leadership

Agile delivery

Executive storytelling

Education

PM/BA certification (PMP/Prince2)

Tools

JIRA

Confluence

Power BI

Excel

Job description

Company Overview:

Nomura is a Global financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its four business divisions: Retail, Asset Management, Wholesale (Global Markets and Investment Banking) and Merchant Banking. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Department Overview:

The Operations division provides the support and control infrastructure that enables the Firm to develop and deliver financial products throughout the world. Working with the Sales, Trading and Information Technology Divisions, Operations professionals are responsible for the management and execution of transactions in a manner which maximizes profitability and minimizes risk. Our division is responsible for the management and execution of millions of securities transactions on a daily basis. Our responsibilities include trade processing, confirmation, settlement, fails management, margin, asset servicing, risk management, reference data management and various other client services. In partnership with sales, trading, prime services, information technology and other teams from across the bank, we apply a continual focus on improving productivity and efficiency, while seeking new and innovative ways to support our clients' changing needs.

Business Overview:

Strategic, Analytics, and Business Re-engineering (SABRE) aims to align our capabilities to deliver end-to-end solutions that create tangible value for the business. The Business Analysis and Transformation Service within SABRE focuses on driving small and large transformation objectives from ideation to delivery for Operations acting in as Business Analyst, Project Manager and Program manager.

Lead business analysis, transformation initiatives across Operations, driving strategic change programs while managing a high-performing team of business analysts. This role combines deep business analysis expertise with project management capabilities to deliver end-to-end solutions across complex collateral management and middle office processes within the global investment banking environment.

Role Description:

• Lead projects across a range of Operations initiatives, working with related participants (Global Markets business, International Wealth Management business, Transformation Office, Technology, Operations etc)
• Apply advanced business analysis techniques and deep domain knowledge in Operations processes - in particular within our Wealth Management team, to drive transformation initiatives
• Drive the execution of process changes and ensure proper impact assessment, change management & service integration.
• Understand, document, and validate complex business requirements, translating stakeholder needs into clear, actionable specifications for technology and operations teams
• Analyse current end-to-end operations process flows, producing comprehensive documentation including current state assessments, gap analysis, and future state designs
• Collaborate with technology teams to design and document strategic system/process flows, ensuring alignment between business requirements and technical solutions
• Leverage AI and automation tools to accelerate business analysis processes, including requirements generation, documentation, user story creation, and test scenario development, driving significant efficiency gains across the team
• Establish governance frameworks, metrics, and controls to manage programs effectively, including risk and issue management with proactive corrective measures
• Lead agile delivery through JIRA, Confluence, and other tools, ensuring transparency and continuous improvement
• Drive project proposal development by leveraging relationships with senior stakeholders and C-level executives
• Provide strategic input into engagement decisions including work planning, timeline management, resource allocation, and team career development
• Develop comprehensive program strategies encompassing stakeholder assessment, leadership alignment, organizational transition, change readiness, capability transfer, and end-user training
• Track and coordinate BoW related issues, improvements and actions till closure.
• Champion the adoption of emerging AI technologies within the team to enhance analytical capabilities, reduce manual effort, and improve delivery quality

Skills, experience, qualifications, and knowledge required:

Domain

• Minimum 8 years of Project Manager experience running successful change the bank projects for Operations
• Proven experience in Banking operations, including Wealth Management activities. Proven experience of Middle Office and Bank Office functions.
• Demonstrated business analysis skills including requirements elicitation, process modelling, gap analysis, user story creation, acceptance criteria definition, and UAT coordination.
• Excellent communication, stakeholder management, and influencing skills at senior levels.
• Excellent communication, leadership, and organizational skills with proven experience in conflict management and issue resolution
• Proven ability to manage multiple workstreams under tight deadlines.
• Demonstrated ability to understand, evaluate, and apply AI tools (such as generative AI, process mining, intelligent automation) to streamline business analysis workflows, accelerate documentation, and enhance requirements quality
• Understanding of business performance metrics (cost efficiency, productivity, operational risk).

Technical

• Strong proficiency in executive storytelling, PowerPoint, and data visualization.
• Strong working knowledge of Agile methodologies with hands-on experience using JIRA, Confluence, and other agile project management tools throughout the full delivery lifecycle
• Analytical mindset with proficiency in Excel, Power BI, or other visualization tools.
• Familiarity with data visualization best practices and executive narrative design principles.
• Certification in Project Management (PMP/Prince2) or Business Analysis is a plus.

Nomura Competencies

Explore Insights & Vision

• Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.

Making Strategic Decisions

• Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.

Inspire Entrepreneurship in People

• Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.

Elevate Organizational Capability

• Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.

Inclusion

• Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

Diversity Statement

Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender, or sexual orientation.

Nomura is an Equal Opportunity Employer

SFID: 15166