Business Analysis and Transformation Service VP

Nomura Holdings, Inc.; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

Nomura Holdings, Inc. in Singapore is seeking a Vice President to lead the Business Analysis and Transformation Service (SABRE) within Operations.

You will drive end-to-end transformation initiatives across Operations, including wealth management and middle office processes in a global investment banking setting. You will combine deep business analysis with program management, leveraging AI and automation to accelerate delivery, while establishing governance and delivering measurable efficiency

Qualifications

• Minimum 8 years of Project Manager experience running successful change the bank projects for Operations.
• Proven experience in Banking operations, including Wealth Management activities; Middle Office and Bank Office functions.
• Demonstrated business analysis skills including requirements elicitation, process modelling, gap analysis, user story creation, acceptance criteria definition, and UAT coordination.
• Excellent communication, stakeholder management, and influencing skills at senior levels.
• Proven ability to manage multiple workstreams under tight deadlines.
• Understanding of AI tools (generative AI, process mining, intelligent automation) to streamline workflows.

Responsibilities

• Lead projects across a range of Operations initiatives, coordinating with Global Markets, International Wealth Management, Transformation Office, Technology, and Operations.
• Apply advanced business analysis techniques and domain knowledge in Operations to drive transformation initiatives.
• Drive execution of process changes with impact assessment, change management and service integration.
• Translate stakeholder needs into clear, actionable specifications for technology and operations teams.
• Document current and future state processes, gap analyses, and end-to-end design.
• Collaborate with technology to design strategic system/process flows aligned to business requirements.
• Leverage AI to accelerate requirements generation, documentation, user story creation, and test scenarios.
• Establish governance, metrics, and controls for programs including risk and issue management.
• Lead agile delivery using JIRA, Confluence, and related tools; promote continuous improvement.
• Develop program proposals with senior stakeholders; plan work, timelines, resources, and career development.

Skills

Project management

Banking operations

Business analysis

Stakeholder management

Leadership

Change management

AI tools usage

Agile methodologies

Data visualization

Tools

JIRA

Confluence

Power BI

Excel

Job description

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Job Title: Business Analysis and Transformation Service VP

Job Code: 15166

Country: SG

Skill Category: Operations

Description:

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

JOB DESCRIPTION

Job Title: Business Analysis and Transformation Service VP

Corporate Title: Vice President

Department: Operations

Location: Singapore

Licensed Role: No

Department Overview:

The Operations division provides the support and control infrastructure that enables the Firm to develop and deliver financial products throughout the world. Working with the Sales, Trading and Information Technology Divisions, Operations professionals are responsible for the management and execution of transactions in a manner which maximizes profitability and minimizes risk. Our division is responsible for the management and execution of millions of securities transactions on a daily basis. Our responsibilities include trade processing, confirmation, settlement, fails management, margin, asset servicing, risk management, reference data management and various other client services. In partnership with sales, trading, prime services, information technology and other teams from across the bank, we apply a continual focus on improving productivity and efficiency, while seeking new and innovative ways to support our clients' changing needs.

Business Overview:

Strategic, Analytics, and Business Re-engineering (SABRE) aims to align our capabilities to deliver end-to-end solutions that create tangible value for the business. The Business Analysis and Transformation Service within SABRE focuses on driving small and large transformation objectives from ideation to delivery for Operations acting in as Business Analyst, Project Manager and Program manager.

Lead business analysis, transformation initiatives across Operations, driving strategic change programs while managing a high-performing team of business analysts. This role combines deep business analysis expertise with project management capabilities to deliver end-to-end solutions across complex collateral management and middle office processes within the global investment banking environment.

Role Description:

• Lead projects across a range of Operations initiatives, working with related participants (Global Markets business, International Wealth Management business, Transformation Office, Technology, Operations etc)
• Apply advanced business analysis techniques and deep domain knowledge in Operations processes - in particular within our Wealth Management team, to drive transformation initiatives
• Drive the execution of process changes and ensure proper impact assessment, change management & service integration.
• Understand, document, and validate complex business requirements, translating stakeholder needs into clear, actionable specifications for technology and operations teams
• Analyse current end-to-end operations process flows, producing comprehensive documentation including current state assessments, gap analysis, and future state designs
• Collaborate with technology teams to design and document strategic system/process flows, ensuring alignment between business requirements and technical solutions
• Leverage AI and automation tools to accelerate business analysis processes, including requirements generation, documentation, user story creation, and test scenario development, driving significant efficiency gains across the team
• Establish governance frameworks, metrics, and controls to manage programs effectively, including risk and issue management with proactive corrective measures
• Lead agile delivery through JIRA, Confluence, and other tools, ensuring transparency and continuous improvement
• Drive project proposal development by leveraging relationships with senior stakeholders and C-level executives
• Provide strategic input into engagement decisions including work planning, timeline management, resource allocation, and team career development
• Develop comprehensive program strategies encompassing stakeholder assessment, leadership alignment, organizational transition, change readiness, capability transfer, and end-user training
• Track and coordinate BoW related issues, improvements and actions till closure.
• Champion the adoption of emerging AI technologies within the team to enhance analytical capabilities, reduce manual effort, and improve delivery quality

Skills, experience, qualifications, and knowledge required:

Domain

• Minimum 8 years of Project Manager experience running successful change the bank projects for Operations
• Proven experience in Banking operations, including Wealth Management activities. Proven experience of Middle Office and Bank Office functions.
• Demonstrated business analysis skills including requirements elicitation, process modelling, gap analysis, user story creation, acceptance criteria definition, and UAT coordination.
• Excellent communication, stakeholder management, and influencing skills at senior levels.
• Excellent communication, leadership, and organizational skills with proven experience in conflict management and issue resolution
• Proven ability to manage multiple workstreams under tight deadlines.
• Demonstrated ability to understand, evaluate, and apply AI tools (such as generative AI, process mining, intelligent automation) to streamline business analysis workflows, accelerate documentation, and enhance requirements quality
• Understanding of business performance metrics (cost efficiency, productivity, operational risk).

Technical

• Strong proficiency in executive storytelling, PowerPoint, and data visualization.
• Strong working knowledge of Agile methodologies with hands-on experience using JIRA, Confluence, and other agile project management tools throughout the full delivery lifecycle
• Analytical mindset with proficiency in Excel, Power BI, or other visualization tools.
• Familiarity with data visualization best practices and executive narrative design principles.
• Certification in Project Management (PMP/Prince2) or Business Analysis is a plus.

Nomura Competencies

Explore Insights & Vision

• Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.

Making Strategic Decisions

• Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.

Inspire Entrepreneurship in People

• Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.

Elevate Organizational Capability

• Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.

Inclusion

• Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer