Vice President - Access & Identity Management (AIM) Operations & Customer Identity Engineering

MORGAN STANLEY MANAGEMENT SERVICE (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 260,000 - 380,000; Full time

Job summary

Morgan Stanley is seeking a Vice President to lead Access & Identity Management (AIM) Operations and Customer Identity Engineering. You will direct global IAM/CIAM platforms, drive modernization and security, and partner with cybersecurity, engineering, and risk teams to enable digital transformation and business growth.

Role requires strong leadership of global teams, expert knowledge of IAM products, and experience delivering secure authentication, authorization, and identity verification

Qualifications

• Experience leading IT operations or engineering management in a global environment.
• Proven ability to manage IAM/CIAM platforms and security operations.
• Knowledge of modern identity standards and secure authentication methods.

Responsibilities

• Lead operations, engineering, security, and modernization of IAM/CIAM platforms globally.
• Own delivery, reliability, governance, and improvement of identity platforms including MFA and passwordless methods.
• Drive design, implementation, and operation of secure authentication, SSO, and identity verification.
• Ensure compliance, risk management, and large-scale integrations with business goals.
• Collaborate with cybersecurity, engineering, risk, and business stakeholders to enable digital transformation.

Skills

IAM platforms

Transmit Security

ForgeRock

PingIdentity

SSO

OAuth2

OIDC

SAML Federation

Education

ITIL certification

CISSP (optional)

Tools

Splunk

Grafana

ServiceNow

Jira

Jenkins

Job description

We are looking for a Vice President - Access & Identity Management (AIM) Operations & Customer Identity Engineering.

In the Technology division, we leverage innovation to build the connections and capabilities that power our firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Cybersecurity Engineering position at VP level, which is part of the job family responsible for providing specialist cyber expertise and creating solutions that protect the organization's systems and networks against actual and potential security threats and vulnerabilities.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Responsible for leading the operations, engineering, security, and modernization of enterprise Identity and Access Management (IAM) and Customer Identity and Access Management (CIAM) platforms supporting customers, employees, partners, and applications globally.
• Owns the delivery, reliability, governance, and continuous improvement of strategic identity platforms, including Transmit Security, PingFederate, ForgeRock, Multi-Factor Authentication (MFA), passkeys, passwordlessauthentication, adaptive authentication, OAuth 2.0, OpenID Connect (OIDC), SAMLfederation, and customer identity services.
• Leads customer identity initiatives across Morgan Stanley platforms, driving the design, implementation, and operation of secure authentication, authorization, SingleSign-On (SSO), identity verification, account recovery, and fraud-resistantauthentication solutions.
• Responsible for platform operations, technology modernization, security enhancements, regulatory compliance, operational risk management, large-scale integrations, and identity transformation programs.
• Partners closely with cybersecurity, engineering, infrastructure, architecture, risk, compliance, and business stakeholders to deliver secure, scalable, resilient, and customer-centric identity services while enabling digital transformation and business growth.

Team Leadership:

• Managing global IAM operations & engineering teams
• Foster a collaborative and high-performing environment within the team.
• Set clear goals, provide guidance, and ensure efficient execution of tasks.
• Manage team members, including performance and training assessments.
• Provide support and guidance t- stakeholders at the senior-most supportlevel.

IAM:

• Build, maintain, and optimize global company IAM services, assessing systemperformance and offering suggestions and contributing t- solutions.
• Collaborate with cross-functional teams t- integrate IAM solutions across theorganization.
• Ensure compliance with security standards and best practices.
• Resolve issues escalated by customers and engineers.
• Align IT IAM infrastructure with current and future business requirements andstrategic goals

SRE Principles:

• Champion Site Reliability Engineering(SRE) principles within the team.
• Collaborate with development teams t- improve system architecture and resilience.
• Drive initiatives t- enhance system security, reliability, availability, andperformance, leveraging new and emerging process automation opportunities t-improve organization effectiveness and efficiencies.
• Partnering with system owners, certify business continuity and disasterrecovery efforts of our IAM systems.

What you'll bring to the role:

Technical Skills:

An acute understanding of:

• IAM products, such as those provided by Transmit Security, ForgeRock and PingIdentity.
• General network and enterprise security standards including vulnerability management, patchingand concepts
• Support internal and external regulatory requests.
• Intermediate knowledge of operating system administration on Windows andLinux [Redhat] platforms
• An intermediate knowledge of at least one scripting language such asPowerShell, Perl, Python or Shell and familiarity with using debuggers whentroubleshooting.
• Experience working with large enterprise architecture.
• Familiarity working with operational and plant management tooling such asSplunk, Grafana, ServiceNow and Jira and Jenkins

Soft Skills:

• Active interest in Access Management systems, Directory products andInformation Security.
• Outstanding written and oral English communication skills: capable of writingcomprehensive documentation, making presentations t- an internal audience andinteracting positively with upper management, colleagues and customers.
• Independent problem-solving attitude, highly motivated and self-directing.
• Comfortable working with an operations and support team with end userinteraction and with periodic on-call responsibilities.
• Proven experience as an IT Operations manager or similar role.
• Supporter of SR

Experience:

• Previous experience in IT Operations or Engineering management.
• ITIL, CISSP or similar certification (optional).

What you can expect from Morgan Stanley:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clientsfirst, doing the right thing, leading with exceptional ideas, committing todiversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities andmore than 80,000 employees in 1,200 offices across 42 countries. At MorganStanley, you’ll find an opportunity to work alongside the best and thebrightest, in an environment where you are supported and empowered. Our teamsare relentless collaborators and creative thinkers, fueled by their diversebackgrounds and experiences. We are proud to support our employees and theirfamilies at every point along their work-life journey, offering some of themost attractive and comprehensive employee benefits and perks in the industry.There’s also ample opportunity to move about the business for those who showpassion and grit in their work. To learn more about our offices across theglobe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equalopportunity employer committed to building and maintaining a workforce that isdiverse in experience and background. Our recruiting efforts reflect our strongcommitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broadcross-section of the global communities in which we operate, bringing a varietyof backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo