Vice President - Access & Identity Management (AIM) Operations & Customer Identity Engineering

Morgan Stanley; Singapore; On-site; SGD 250,000 - 420,000; Full time

Job summary

Morgan Stanley in Singapore seeks a Vice President in Access & Identity Management (AIM) Operations & Customer Identity Engineering to lead global IAM/CIAM platforms, drive security, reliability and modernization, and partner with cybersecurity, engineering and risk teams.

The role focuses on delivering secure authentication, SSO, identity verification, and fraud-resistant solutions at scale, while guiding a high-performance, globally distributed team through transformation initiatives and

Qualifications

• Experience leading IAM/CIAM platforms and global operations.
• Strong collaboration with security, engineering and risk teams.
• Hands-on with authentication standards (OAuth, OIDC, SAML).

Responsibilities

• Own delivery, reliability and governance of identity platforms.
• Drive modernization and regulatory compliance across IAM/CIAM.
• Lead global teams and coordinate with stakeholders.

Skills

IAM platforms

CIAM

Leadership

Security governance

Cross-functional collaboration

Authentication standards

Tools

Transmit Security

PingFederate

ForgeRock

MFA

OAuth 2.0

OIDC

SAML

Jira

Job description

We are looking for a Vice President - Access & Identity Management (AIM) Operations & Customer Identity Engineering.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Cybersecurity Engineering position at VP level, which is part of the job family responsible for providing specialist cyber expertise and creating solutions that protect the organization's systems and networks against actual and potential security threats and vulnerabilities.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role

• Responsible for leading the operations, engineering, security, and modernization of enterprise Identity and Access Management (IAM) and Customer Identity and Access Management (CIAM) platforms supporting customers, employees, partners, and applications globally.
• Owns the delivery, reliability, governance, and continuous improvement of strategic identity platforms, including Transmit Security, PingFederate, ForgeRock, Multi-Factor Authentication (MFA), passkeys, passwordless authentication, adaptive authentication, OAuth 2.0, OpenID Connect (OIDC), SAML federation, and customer identity services.
• Leads customer identity initiatives across Morgan Stanley platforms, driving the design, implementation, and operation of secure authentication, authorization, Single Sign-On (SSO), identity verification, account recovery, and fraud-resistant authentication solutions.
• Responsible for platform operations, technology modernization, security enhancements, regulatory compliance, operational risk management, large‑scale integrations, and identity transformation programs.
• Partners closely with cybersecurity, engineering, infrastructure, architecture, risk, compliance, and business stakeholders to deliver secure, scalable, resilient, and customer‑centric identity services while enabling digital transformation and business growth.

Team Leadership

• Managing global IAM operations & engineering teams
• Foster a collaborative and high‑performing environment within the team.
• Set clear goals, provide guidance, and ensure efficient execution of tasks.
• Manage team members, including performance and training assessments.
• Provide support and guidance t- stakeholders at the senior‑most support level.

IAM

• Build, maintain, and optimize global company IAM services, assessing system performance and offering suggestions and contributing t- solutions.
• Collaborate with cross-functional teams t- integrate IAM solutions across the organization.
• Ensure compliance with security standards and best practices.
• Resolve issues escalated by customers and engineers.
• Align IT IAM infrastructure with current and future business requirements and strategic goals.

SRE Principles

• Champion Site Reliability Engineering(SRE) principles within the team..
• Collaborate with development teams t- improve system architecture and resilience.
• Drive initiatives t- enhance system security, reliability, availability, and performance, leveraging new and emerging process automation opportunities t- improve organization effectiveness and efficiencies.
• Partnering with system owners, certify business continuity and disaster recovery efforts of our IAM systems.

What you can bring to the role

Technical Skills

• IAM products, such as those provided by Transmit Security, ForgeRock and Ping Identity.
• General network and enterprise security standards including vulnerability management, patching and concepts.
• Support internal and external regulatory requests.
• Intermediate knowledge of operating system administration on Windows and Linux [Redhat] platforms.
• An intermediate knowledge of at least one scripting language such as PowerShell, Perl, Python or Shell and familiarity with using debuggers when troubleshooting.
• Experience working with large enterprise architecture.
• Familiarity working with operational and plant management tooling such as Splunk, Grafana, ServiceNow and Jira and Jenkins.

Soft Skills

• Active interest in Access Management systems, Directory products and Information Security.
• Outstanding written and oral English communication skills: capable of writing comprehensive documentation, making presentations t- an internal audience and interacting positively with upper management, colleagues and customers.
• Independent problem‑solving attitude, highly motivated and self‑directing.
• Comfortable working with an operations and support team with end user interaction and with periodic on‑call responsibilities.
• Proven experience as an IT Operations manager or similar role.
• Supporter of SR

Experience

• Previous experience in IT Operations or Engineering management.
• ITIL, CISSP or similar certification (optional).

What you can expect from Morgan Stanley

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross‑section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross‑section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.