UXUI / AI Transformation Intern

Hitachi Rail; Singapore; On-site; SGD 13,392 - 20,088; Full time

Benefits offered by this job

Global exposure

International teams

Permanent contract

Job summary

Hitachi Rail is seeking a UXUI / AI Transformation Intern in Singapore to join the ADP team. You will explore human-centered design, UX thinking, and AI-enabled solutions for rail signaling and safety systems, with global collaboration.

The role emphasizes user research, prototyping in tools like Figma, and contributing to design systems. Ideal candidates commit to 6–8 months full-time, possess fundamentals in UX, and enjoy working across international teams.

Qualifications

• Interest in UX research and AI-driven transformation.
• Familiarity with UX/UI design processes and tools.
• Willingness to work in an international, cross-functional team.

Responsibilities

• Support kaizen and innovation projects with human-centered design.
• Assist in user research studies, interviews, surveys, usability tests.
• Contribute to workshops, archetypes, personas, and journey maps.
• Design UI concepts with best practices and validate with users.
• Iterate designs based on findings and stakeholder input.
• Collaborate to define problem space and business value.

Skills

UX research

AI understanding

Scrum familiarity

Tools

Figma

Adobe tools

Microsoft Office

Miro

Microsoft Copilot

Job description

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting‑edge of digital transformation and technology. From the multi‑cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description

As Hitachi Rail GTS, we are advancing rail signalling and safety solutions to ensure safe and efficient railway operations worldwide. Our technologies help to bring billions of people reliably to their destinations by rail every year – making sustainable mobility a reality.

Position

UXUI / AI Transformation Intern (Ref. No. R1010137) – Singapore. Join our ADP (Advanced Development Projects) Team. Be part of a digital and AI transformation team shaping, innovating, and contributing to the future of Hitachi Rail’s transportation systems in Singapore. Help drive the collective experience and AI‑centric digitalisation forward—impacting not just millions of commuters, but many users of global transportation systems.

Responsibilities

Primary Responsibilities

• Support the kaizen and innovation projects; by nurturing human‑centered design, product thinking, UX; to collaborate in modelling the user experience of various business‑to‑business (B2B) systems and engineering solutions
• Support and facilitate user research studies to uncover needs, pain points, support validation using various methods (e.g. user interviews, surveys, desk research, card sorting, usability testing, tree‑testing, heuristic analysis)
• Contribute to company or customer joint workshop(s) with designing, planning, and facilitation
• Drive co‑creation and discovery of archetypes and research outcomes (service blue printing, user persona, user journey, experience maps, wireframes, etc.)
• Design the system/tool UI with best practices and be proactive in validating them with primary/secondary research or ideally with proxy/end‑users
• Iterate designs based on workshop outcome, user test findings and well‑considered system thinking
• Engage with stakeholders to define elusive problem space, business value preposition and on the ideal ways of working for the success of the product
• Presenting UX/research outcomes to nurture business alignment and educate stakeholders on their impact to the development and product values
• Contribute to the global design system, alpha style guides and liaise with the design system owners to ensure alignment with best practices
• Supporting the UXUI/AI learning/training workstreams, both locally and regionally

Secondary Responsibilities

• Assist the team lead with digital Kaizen discovery and research workstreams at the company or regional level.
• Support joint/cross‑functional solution development cycles as a UXUI or AI adoption domain expert in training.
• Advocate for AI tool adoption as a trainer or tool facilitator in workshops (e.g., Miro collaboration tool, Microsoft Copilot, and our products with ChatGPT LLM integration).
• Participate in company‑wide co‑discovery efforts to identify gaps or opportunities in AI change management and digital tool adoption.
• Collaborate with product lines in projects or research exchanges across Japan, Canada, France, the United Kingdom, Romania, Hong Kong, and Malaysia.

Key Attributes

• Professional, curious, humble, adaptive, collaborative, data‑driven, bold (willing to challenge assumptions), and committed to in‑house or on‑site user/system research work.
• A people‑first mantra is a must. This is a key attribute in UX and transformation work—essential for effectively articulating, facilitating, and communicating our ways of working, processes, concepts, and business values.

Good to Have

• Technological and coding knowledge (General level)
• Microsoft Office competency
• Basic AI/ML understanding
• Familiarity with the Scrum framework
• Visual design, UX design, and prototyping experience using Figma or Adobe tools
• Prior User research, AI or non‑AI Interface/product design experiences will be highly considered as a hiring advantage.
• Students who can commit to a minimum of 6–8 months full‑time credit‑bearing internships, with potential for extension, are preferred.

Benefits

• Strong together: Networking through internal networks and working in international teams
• Our drive: Together, we are laying the foundations for the digitisation of the rail around the world, to get people safely to their destinations and to their loved ones!
• Attractive conditions: A secure and permanent job with a global company

Notes

Equal opportunities and self‑determined participation of severely disabled persons and persons of equal status as well as respectful cooperation are firmly anchored principles within Hitachi Rail and its subsidiaries. We also aim to offer all our equal opportunities to start a career and to receive training and further education in our company. We consciously promote diversity and togetherness in our teams.

Apply

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers. At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail