User Experience Executive

METHODIST CHURCH IN SINGAPORE - GENERAL CONFERENCE; Singapore; On-site; SGD 33,000 - 54,000; Full time

Job summary

Fairfield Methodist Church (FFMC) in Singapore invites a User Experience Executive (Admin) to enhance the experience of people engaging with FFMC, both in person and online. You will collaborate with pastoral staff, ministry leaders and volunteers to deliver digital marketing, content creation, writing and editing that strengthen ministry engagement and outreach.

The role emphasizes user journey, website updates, social media activity and clear communication across channels to celebrate what God

Qualifications

• Minimum 2 years in digital marketing, communications, social media, content creation or related field.
• Diploma or degree in marketing, communications, digital marketing, media or related field.
• Strong written and spoken English with good writing, editing and proofreading skills.
• Proficient in social media platforms and digital marketing tools.
• Familiarity with website content management systems and digital analytics.

Responsibilities

• Develop and implement digital marketing and social media strategies to support FFMC ministries, programmes, events and outreach.
• Manage FFMC’s social media platforms, including Facebook, Instagram, Telegram and other relevant platforms.
• Develop content calendars, campaigns and engaging digital content.
• Monitor digital engagement and analytics and recommend improvements.
• Write, edit and proofread content for websites, social media, newsletters and ministry materials.
• Create engaging content including stories, posts and short-form videos.
• Work with ministries to communicate programmes and activities clearly and effectively.
• Help communicate and celebrate what God is doing through FFMC and its ministries.
• Maintain and update FFMC’s website and relevant digital platforms; ensure information is current and easy to navigate.
• Review user journey and suggest improvements to boost engagement.
• Collaborate with pastoral staff, ministry leaders, volunteers and external resources.
• Develop simple communication templates and resources to support ministries.

Skills

Digital marketing

Communications

Social media

Content creation

Writing & editing

Education

Marketing/Communications degree

Tools

CMS

Analytics tools

Job description

User Experience Executive (Admin)

The User Experience Executive works under the supervision of the Pastor-in-Charge to enhance the experience of people engaging with Fairfield Methodist Church (FFMC), both physically and digitally.

The role works closely with pastoral staff, ministry leaders and volunteers to understand their communication and engagement needs, and to usedigital marketing, social media, content creation, writing and editingto strengthen ministry engagement and outreach.

Key Responsibilities

Digital Marketing & Social Media

1. Develop and implement digital marketing and social media strategies to support FFMC ministries, programmes, events and outreach
2. Manage FFMC’s social media platforms, including Facebook, Instagram, Telegram and other relevant platforms
3. Develop content calendars, campaigns and engaging digital content
4. Monitor digital engagement and analytics and recommend improvements

Content Creation & Communications

1. Write, edit and proofread content for websites, social media, newsletters, announcements and ministry materials
2. Create engaging and audience-appropriate content, including stories, posts, short-form videos and promotional materials
3. Work with ministries to communicate their programmes and activities clearly and effectively
4. Help communicate and celebrate what God is doing through FFMC and its ministries

Website & Digital Experience

1. Maintain and update FFMC’s website and relevant digital platforms
2. Ensure information is accurate, current, accessible and easy to navigate
3. Review the digital user journey and recommend improvements to enhance engagement
4. Monitor website analytics and user behaviour

Ministry & Community Engagement

1. Work with assigned ministries to understand their communication and engagement needs
2. Advise ministries on appropriate communication channels, messaging and digital marketing approaches
3. Develop campaigns to encourage participation in FFMC programmes, events and outreach
4. Explore digital and hybrid approaches to community engagement and evangelism

Collaboration & Resources

1. Work collaboratively with pastoral staff, ministry leaders, volunteers and other stakeholders
2. Coordinate with designers, photographers, videographers and other external resources when required
3. Develop simple communication templates and resources to support ministries
4. Build and coordinate a pool of volunteers to support digital communications and user experience
5. Undertake other duties as assigned by the Pastor-in-Charge

Requirements

• Minimum 2 years’ experience indigital marketing, communications, social media, content creation or a related field, preferably in a church, non-profit or business environment
• Diploma or degree in marketing, communications, digital marketing, media or a related field
• Strong written and spoken English, with good writing, editing and proofreading skills
• Proficient in social media platforms and digital marketing tools
• Familiarity with website content management systems and digital analytics
• Good interpersonal and collaboration skills, with the ability to work with staff, ministry leaders and volunteers
• Creative, resourceful and passionate about creating meaningful user experiences
• Basic knowledge of content creation tools would be an advantage