Underwriting Assistant

Allianz Insurance Singapore; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

Allianz Insurance Singapore is looking for an Underwriting Assistant to support MidCorp business operations. This role includes providing processing and underwriting support, ensuring timely service, and responding to various service matters.

The ideal candidate should hold a diploma, have experience in insurance or reinsurance, and possess strong customer service and communication skills. Proficiency in Microsoft Office and a proactive attitude are essential for success in this position.

Qualifications

• Experience in underwriting support functions, data entry, and policy administration.
• Prior experience in an insurance/reinsurance company preferred.
• Ability to navigate ambiguity and complete tasks with minimal supervision.

Responsibilities

• Provide support to Underwriters in underwriting operations.
• Liaise and conduct quality checks on tasks performed by teams.
• Prepare various reports including weekly and monthly updates.

Skills

Effective communication skills

Good customer service skills

Knowledge of commercial lines of business

Proficient in Microsoft Office and Excel

Ability to maintain effective working relationships

AI skills (ChatGPT, Microsoft CoPilot)

Education

Minimum Diploma holder

Job description

Underwriting Assistant

Provide processing and underwriting support to MidCorp business, work closely with Underwriters, ensure service activities are achieved within specified timeframes, and act as an account representative by responding to service matters and coordinating with the appropriate business partner for resolution.

Key Responsibilities

• Provide support to Underwriters in underwriting operations, procedures, and policies.
• Complete associated business processes such as MCP updating, SharePoint eFiling, ABS updates, and sanctions checks.
• Prepare weekly, monthly, and ad‑hoc reports.
• Build strong relationships and provide prompt customer service to all internal and external stakeholders.
• Liaise with, support, and conduct regular quality checks on tasks performed by the Policy Management Team and offshore teams, including pre‑renewal reports, sanctions checks, and other activities.
• Support knowledge transfer and contribute to upskilling and training the offshore or onshore team.
• Liaise with and follow up with placement brokers closely for premium closings, advices, and premium calculations to ensure timely premium bookings.
• Establish processes to monitor work‑on‑hand and set priorities to complete tasks within turnaround time.
• Complete documents following placement of Facultative Reinsurance, where applicable.
• Assist in reconciling premiums with respective business partners.

Qualifications and Skills

• Minimum Diploma holder.
• Prior experience working in an insurance/reinsurance company preferred.
• Knowledge of commercial lines of business preferred.
• Experience in underwriting support functions, data entry, and policy administration.
• Proficient in Microsoft Office and Excel.
• Effective communication skills.
• Good customer service skills.
• Ability to develop and maintain effective working relationships internally and externally.
• Ability to navigate ambiguity and see work through to completion with minimal supervision.
• Pro‑active and "can‑do" attitude.
• Willingness to learn.
• AI skills, e.g., ChatGPT and Microsoft CoPilot, are an advantage.

We welcome applications from all backgrounds and encourage equality in the workplace.