TSG/IT Engineer

TD SYNNEX; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

Hyve Solutions in Singapore, part of the Hyve and TD SYNNEX family, invites a desktop support focused professional to join our internal IT team. You will install, troubleshoot, and maintain computer systems, provide first-line user support, and help keep our hardware and software running smoothly in a fast-growing tech environment.

In this role you will collaborate with network admins, oversee asset management for laptops and devices, and help document improvements to current processes.

Responsibilities

• Performs computer installations, repairs and preventative maintenance of all company computers and more complex systems.
• Recommends suitable SW to meet user requirements.
• Troubleshoots complex SW and HW failures and identifies network problems related to desktop and laptop computers.
• May assist Network Administrators.
• May provide guidance to end users
• Provide first-line technical support to internal users via phone, email, or in-person
• Install, configure and maintain systems for employees (hardware / software / access / security / business applications)
• Assist in the ordering, receiving, storage, deployment, and retirement of laptop and IT equipment assets
• TSG local troubleshooting and system support
• Exceptional projects support. (e.g. office relocation, organization migration)
• Assist in developing and documenting improvements to current processes
• Perform all work according to defined process while keeping pace with fast business growth.

Job description

Hyve Company Overview

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Job Responsibilities

• 1. Performs computer installations, repairs and preventative maintenance of all company computers and more complex systems.
• 2. Recommends suitable SW to meet user requirements.
• 3. Troubleshoots complex SW and HW failures and identifies network problems related to desktop and laptop computers.
• 4. May assist Network Administrators.
• 5. May provide guidance to end users
• 6. Provide first-line technical support to internal users via phone, email, or in-person

Others:

• Install, configure and maintain systems for employees (hardware / software / access / security / business applications)
• Assist in the ordering, receiving, storage, deployment, and retirement of laptop and IT equipment assets
• TSG local troubleshooting and system support
• Exceptional projects support. (e.g. office relocation, organization migration)
• Assist in developing and documenting improvements to current processes
• Perform all work according to defined process while keeping pace with fast business growth.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.

ABOUT HYVE SOLUTION

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through deep technical partnerships and co-innovation, and supply chain clarity. Hyve's integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure. Hyve Solutions is a wholly owned subsidiary of TD SYNNEX Corporation (NYSE: SNX). For more information, visit hyvesolutions.com, email [e-mail], or call [phone].

ABOUT TD SYNNEX CORPORATION

TD SYNNEX (NYSE: SNX) is a leading global distributor and solutions aggregator for the IT ecosystem. We’re an innovative partner helping more than 150,000 customers in 100+ countries to maximize the value of technology investments, demonstrate business outcomes and unlock growth opportunities. Headquartered in Clearwater, Florida, and Fremont, California, TD SYNNEX’ 23,000 co-workers are dedicated to uniting compelling IT products, services and solutions from 1,500+ best-in-class technology vendors. Our edge-to-cloud portfolio is anchored in some of the highest-growth technology segments including cloud, cybersecurity, big data/analytics, IoT, mobility and everything as a service. TD SYNNEX is committed to serving customers and communities, and we believe we can have a positive impact on our people and our planet, intentionally acting as a respected corporate citizen. We aspire to be a diverse and inclusive employer of choice for talent across the IT ecosystem.