Travel Retail - Business Strategy Intern (Jan to Jun 2027)

Shiseido; Singapore; On-site; SGD 42,000 - 73,000; Full time

Job summary

Shiseido Travel Retail, based in Singapore, seeks a strategy-focused apprentice or graduate to help define and execute global travel retail strategies. You will work closely with the Business Strategy Director and collaborate with cross-functional teams to support growth initiatives and performance improvements.

You will gain exposure to market research, data synthesis, and environmental reporting while developing a strong understanding of the travel retail beauty industry within a dynamic

Qualifications

• Undergraduate in Business Administration, Strategy, Finance, or equivalent.
• Analytical skills with ability to synthesize from vast data sources.
• Driven, resourceful, hands-on attitude, willing to learn and grow.
• Team-player with a collaborative mindset, ability to build trusted relationships.
• Proficient with Microsoft Office; advanced Excel is a plus.

Responsibilities

• Conduct market research and provide summary documents (retailers, competitors, regulatory, industry forecast, broader TR eco-system).
• Work with Business Strategy Director on various strategic projects to support business growth.
• Analyse data, identify best-practices and opportunities to improve business performance.
• Support in the preparation of TFWA Singapore Exhibition.
• Participate in driving AI learning and adoption across the team.
• Collect data for annual reporting on Environmental metrics.

Skills

Analytical skills

Team player

Synthesize data

Driven attitude

Initiative

Education

Undergraduate majoring in Business Administration/Strategy/Finance

Tools

Microsoft Excel

PowerPoint

Microsoft Office

Job description

Founded in 1872, Shiseido is a global beauty company operating in approximately 120 countries and regions around the world. Our corporate mission: BEAUTY INNOVATIONS FOR A BETTER WORLD.

Based in Singapore, Shiseido Travel Retail is Shiseido’s global duty-free business which specializes in accelerating the growth of Shiseido’s brands to travellers and includes operations in airports, downtown stores, border shops, airlines, and ferries. Our portfolio includes skincare brands SHISEIDO, Clé de Peau Beauté, IPSA, ANESSA, THE GINZA, Drunk Elephant, and ELIXIR; makeup brand NARS; and fragrance brands narciso rodriguez and ISSEY MIYAKE PARFUMS.

MAIN PURPOSE

Reporting directly to the Business Strategy Director, your role will be essential in enabling the Strategy & Development team to define, plan and execute global travel retail business strategies, through the responsibilities listed below.

You will be exposed to Business Strategy fundamentals and to the Travel Retail beauty industry, gaining an understanding of the consumer goods business value chain. You will be able to understand interdependencies across various functions (e.g. commercial, marketing, finance, consumer and market intelligence) and observe collaboration between diverse stakeholders.

KEY RESPONSIBILITIES

• Conduct market research and provide summary documents (retailers, competitors, regulatory, industry forecast, broader TR eco-system, etc.)
• Work with Business Strategy Director on various strategic projects to support business growth
• Analyse data, identify best-practices and opportunities to improve business performance
• Support in the preparation of Tax Free World Association (TFWA) Singapore Exhibition
• Participate in driving AI learning and adoption across the team
• Collect data for annual reporting on Environmental metrics

REQUIREMENTS

• Undergraduate majoring in Business Administration, Strategy, Finance, or equivalent
• Analytical skills with ability to synthesize from vast data sources
• Driven, resourceful, hands‑on attitude, willing to learn and grow
• Team‑player with a collaborative mindset, ability to build trusted relationships
• Ability to alternate working autonomously, taking initiatives, and seeking support when needed, all with a strong sense of responsibility
• Proficient with Microsoft Office, especially Excel and PowerPoint. Advanced Excel competency is a plus.