Transaction Operations Manager

Eastspring Investments; Singapore; On-site; SGD 100,000 - 180,000; Full time

Job summary

Eastspring Investments is a global asset manager with Asia at its core, seeking a Senior Middle Office/Operations professional in Singapore. You will handle regulatory reporting (EMIR/MAS), manage outsourced partnerships, and lead process improvements in a fast-paced environment.

The role emphasizes stakeholder communication, team leadership, and a strong attention to detail to ensure accurate submissions and robust controls within the Transaction Operations framework.

Qualifications

• 5–7 years in Middle Office/Operations in asset management.
• Degree in Business/Finance or related discipline.
• Strong knowledge of derivatives and regulatory reporting.
• Experience with outsourcing management and Aladdin preferred.
• Excellent written and verbal communication; team leadership.

Responsibilities

• Perform daily 3-way data validation on EMIR and MAS reporting submissions.
• Collaborate with outsourced provider to resolve rejected submissions promptly.
• Manage and resolve stakeholder escalations with internal teams and brokers.
• Support new transition activities, instruments/markets, ad hoc projects.
• Act as SME in trade regulatory reporting for new processes or product development.
• Incident management and risk/control reviews with the operations lead.
• Drive process improvements through automation and new technologies.
• Maintain effective operations controls and documentation.

Skills

Middle Office

Asset Management

Regulatory reporting

Stakeholder communication

Team leadership

Detail oriented

Problem solving

Education

Degree in Business/Finance or related disciplines

Tools

Aladdin

MS Office Suite

Job description

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed.

Key Accountabilities

This role has several key responsibilities:

• Perform daily 3 ways data validation on EMIR and MAS reporting submission
• Work with outsourced service provider to investigate and resolve rejected submission in a timely manner
• Independently manage and resolve issues and escalations by stakeholders, including but not limited to internal teams, outsourced service provider, custodians and brokers
• Support new transition activities, new instruments/ markets and other ad hoc projects as required
• Act as subject matter expert in the trade regulatory reporting space for any projects/ new processes that rely upon or affect new product development
• Incident management
• Keep abreast of market updates and drive process changes within Transaction Operations Team
• Proactive management of risks and controls. Work closely with Transaction Operations lead to ensure an effective control environment robust
• Continual review and improvement in workflows, systems and processes through automation, innovation and adoption of new technologies

Experience / Qualifications

• At least 5-7 years of experience working in Middle Office/ Operations in the Asset Management industry.
• Degree in Business/Finance or related disciplines
• Strong understanding of asset management operations, particularly in the derivatives/ regulatory reporting space
• Experience in using Aladdin preferred
• Prior experience in managing outsourced service provider
• Excellent verbal and written communication skill to document process, communicate with stakeholders and share best practices
• Proven ability to lead and manage a team
• Strong attention to detail
• High drive with a can-do attitude
• A methodical thinker who will challenge and propose process enhancements
• A good team player who collaborates and act as strategic partners to our internal and external counterparts
• Ability to work effectively under pressure and adhere to variable deadlines.

Eastspring is an equal opportunity employer.

We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.