Trade Finance Operations Lead

OCBC; Singapore; On-site; SGD 45,000 - 67,000; Full time

Job summary

OCBC Bank in Singapore invites you to join Group Operations/Trade Finance Operations/Pre & Post Processing on a contract basis. Based at Tampines, you will plan, manage and control day-to-day activities, ensuring SLA compliance and accurate processing of transactions.

Emphasis on service quality and risk controls, with a focus on teamwork. The role requires attention to detail, ability to resolve exceptions, and readiness to work beyond standard hours when workload demands.

Qualifications

• Plan, Manage and Control Day-to-Day Activities.
• Adhere to Service Level Agreement (SLA) and Procedures/Guidelines.
• Monitor activities to ensure quality results.
• Handle, document and resolve all exceptions expeditiously.
• Day end reconciliation of item received vs items scanned/processed.
• Cover the duties of others whenever the need arises.

Responsibilities

• Plan, manage and control day-to-day activities within Pre & Post Processing.
• Ensure all transactions are scanned and processed per SLA.
• Perform day-end reconciliation between received and processed items.
• Handle exceptions promptly and document resolutions.
• Maintain high-quality customer service and risk controls.
• Be prepared to cover duties as required and support contingency plans.

Job description

OCBC Bank in Singapore invites you to join Group Operations/Trade Finance Operations/Pre & Post Processing on a contract basis. Based at Tampines, you will plan, manage and control day-to-day activities, ensuring SLA compliance and accurate processing of transactions.

Emphasis on service quality and risk controls, with a focus on teamwork. The role requires attention to detail, ability to resolve exceptions, and readiness to work beyond standard hours when workload demands.