Therapist Training & Quality Lead

KENKO HOLDINGS PTE. LTD.; Singapore; Presencial; SGD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Kenko Holdings Pte Ltd. is seeking a Therapist Training Manager to develop therapists’ technical skills, service knowledge, professional conduct, and customer service capabilities across wellness therapy operations.

The role requires mastery of reflexology and massage techniques and the ability to demonstrate, teach, assess, and coach therapists to deliver safe, consistent, and professional services. The Manager will champion ethics, a positive service attitude, and adherence to SOPs throughout

Formación

• Five years of relevant practical experience.
• Experience in therapist training and supervision.
• Strong knowledge of anatomy and physiology relevant to practice.
• Adult education or train-the-trainer qualification is an advantage.
• Mastery of reflexology and massage techniques.

Responsabilidades

• Develop and deliver structured training in reflexology, massage techniques, and the company’s wellness therapy services.
• Demonstrate correct techniques, pressure control, treatment sequences, posture, body mechanics, and equipment use.
• Train therapists to adapt service delivery to customer preferences and approved protocols.
• Assess practical competency through demonstrations and assessments before independence.
• Conduct refresher training and individual coaching to address skill gaps.

Conocimientos

Reflexology

Massage techniques

Therapist training

Coaching

Customer service

Ethics standards

Educación

Reflexology qualification

Massage therapy qualification

Adult education training

Descripción del empleo

Kenko Holdings Pte Ltd. is seeking a Therapist Training Manager to develop therapists’ technical skills, service knowledge, professional conduct, and customer service capabilities across wellness therapy operations.

The role requires mastery of reflexology and massage techniques and the ability to demonstrate, teach, assess, and coach therapists to deliver safe, consistent, and professional services. The Manager will champion ethics, a positive service attitude, and adherence to SOPs throughout