Test Manager

saksoft pte limited; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

saksoft pte limited is seeking an experienced Test Manager to lead testing initiatives in the Banking and Finance domain within our Digital and Cards programs. You will oversee end-to-end testing delivery, coordinate bank-appointed vendors, and drive test strategy alignment across stakeholders.

The role requires 10+ years in testing, 5+ years in senior management, and strong expertise in Tosca, Selenium, Appium, JIRA, and performance testing.

Qualifications

• Bachelor’s or Master’s degree in computer engineering or related field.
• 10–15 years of relevant experience in large, complex organizations, preferably banking/finance.
• Minimum 5 years of senior management experience in testing.
• Experience delivering testing services from multiple vendor providers.
• Knowledge of testing standards, tools, processes & methodologies (Agile, Hybrid, Waterfall, DevOps).
• Proven track record in managing shared IT testing services.
• Strong stakeholder relationships and communication skills.
• Certifications such as PMP, ISTQB or TMMi preferred.

Responsibilities

• Oversee delivery of testing services for digital domain applications.
• Manage day-to-day testing delivery by bank-appointed vendors.
• Review and sign off on test strategy, plans and artefacts.
• Coordinate health checks, audits, and testing adoption.
• Communicate scope changes and adjust plans.
• Engage stakeholders to ensure testing meets objectives.
• Escalate issues to stakeholders and vendors.
• Track test statuses, SLAs, and KPIs; report progress.
• Drive testing transformation and innovation across teams.
• Collaborate with Test Engineering Lead on requirements.
• Maintain relationships with Vendor Test Managers.
• Gather feedback from stakeholders to feed Test CoE.

Skills

Banking & Finance domain experience

Digital & Cards domain knowledge

Test management

Vendor management

Test automation

GenAI awareness

Mobile/Web automation

SLA/KPI tracking

Stakeholder engagement

Education

Bachelor’s or Master’s in Computer Engineering or related field

Tools

Tosca

Selenium

Appium

JIRA

Query Surge

LoadRunner/Performance Centre

Job description

Experience

10+ Years

Role

Test Manager

Key Skills

• Should have a minimum of 5 years of experience in managing projects in Banking and Finance domain
• Strong domain knowledge in Digital and Cards domain. Experience in managing testing one or more areas of these domains will be an advantage
• Experience in various testing tool suites like Tosca, Selenium, Appium, JIRA, Query Surge, LoadRunner/Performance Centre.
• Vendor Management & SOW governance process.
• Mobile,Web Automation and GenAI

Responsibilities

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects of Digital domain applications
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing servicesmeet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities tobe fed back to the Test CoE team.

Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field.
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience intesting.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications, written and verbal communication skills.
• Testing or quality certifications, PMPcertifications, ISTBQ and Test Maturity Model integration (TMMi) Framework awareness will be preferred