Test Manager

Saksoft Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Saksoft Pte Ltd in Singapore is seeking a Test Manager with 10+ years experience in Banking and Finance to lead testing delivery for complex programs.

You will manage multi-vendor engagements, define test strategies and plans, and ensure adherence to quality standards, while collaborating with governance and stakeholders.

Strong knowledge of Tosca, Selenium, Appium, and related tools, plus experience with Agile/Hybrid/Waterfall, is essential.

Qualifications

• Bachelor’s or Master’s degree in computer engineering or related field.
• 10+ years in test delivery in large, complex Banking & Finance organizations.
• 5+ years in senior management testing roles with multi‑vendor delivery.

Responsibilities

• Overall accountable for delivery of testing services for Digital domain applications.
• Manage day-to-day testing delivery by bank-appointed vendors and oversee artefacts.
• Review and sign-off test strategy, plans and governance artefacts with stakeholders.
• Coordinate with Test Governance to adopt testing standards, tools, and health checks.
• Escalate issues and ensure changes to scope are reflected in plans.
• Engage with application, security, infrastructure, and business stakeholders.
• Quantify, track and report test statuses, SLAs and KPIs for portfolio.
• Drive testing transformation and innovation with test service providers.

Skills

Test Management

Banking & Finance domain

Digital & Cards domain

Vendor Management

Automation & Testing

Mobile & Web Automation

GenAI

SLA/KPI management

Team Leadership

Education

Bachelor’s or Master’s in Computer Engineering or related field

Tools

Tosca

Selenium

Appium

JIRA

QuerySurge

LoadRunner/Performance Centre

Job description

Experience

10+ Years

Role

Test Manager

Key Skills

• Should have a minimum of 5 years of experience in managing projects in Banking and Finance domain
• Strong domain knowledge in Digital and Cards domain. Experience in managing testing one or more areas of these domains will be an advantage
• Experience in various testing tool suites like Tosca, Selenium, Appium, JIRA, Query Surge, LoadRunner/Performance Centre.
• Vendor Management & SOW governance process.
• Mobile,Web Automation and GenAI

Responsibilities

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects of Digital domain applications
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing servicesmeet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities tobe fed back to the Test CoE team.

Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field.
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience intesting.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications, written and verbal communication skills.
• Testing or quality certifications, PMPcertifications, ISTBQ and Test Maturity Model integration (TMMi) Framework awareness will be preferred