Temp, Healthier SG Ambassador, PHCC (1-year contract)

NUHS@Home; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

NUHS@Home in Singapore seeks a Regional Health Manager for western Singapore to manage the Healthier SG booth and assist patients with enrolment. You will coordinate outreach with NUHS hospitals, polyclinics, and community partners to strengthen prevention and seamless care experiences.

The role focuses on explaining Healthier SG benefits, guiding patients through the enrolment process, and providing ongoing follow-up and support in a dynamic community setting.

Qualifications

• Customer service oriented and able to engage with diverse patients.
• Good communication skills in English and local language/dialect.
• Able to adapt, multi-task, and work in a fast-paced environment.
• Pleasant disposition and team-oriented.
• Proficient with Microsoft Office; comfortable with mobile apps and systems.

Responsibilities

• Manage the Healthier SG booth and assist patients with enrolment.
• Explain Healthier SG benefits and follow up on health plan reviews.
• Attend to enquiries from patients and caregivers.

Skills

Customer service

Communication skills

Adaptability

Team player

MS Office

Tech-savvy

Tools

Microsoft Office

Job description

Job ID: 7899

Job Function: Administration

Institution: National University Health System

At NUHS Population Health & Community Care (PHCC), we believe that better health starts in the community.

As the Regional Health Manager for western Singapore, we bring together NUHS family of hospitals and polyclinics, alongside general practitioners, social care providers, and community partners to improve the health and wellbeing of residents through an integrated ecosystem of care. Together, we are reimagining how health and care are delivered by strengthening prevention, enabling seamless care experiences, and empowering individuals to take charge of their health.

Join us on this meaningful journey. Whether advancing innovative programmes, strengthening community partnerships, or shaping the future of population health and community care, your work will help create lasting impact for residents and communities across western Singapore.

Overview

Manage the one-stop Healthier SG booth and provide assistance to patients for Healthier SG

Job Responsibilities

• Assist with HSG assisted enrolment through small group sharing and one-to-one engagement with patients/residents in outreach settings such as hospitals, designated booths or community settings , via the mobile app or system application
• Explain to patients the benefits of HSG initiatives and the importance to enrol, make the first visit to review Health Plan with the Primary Care Provider, fulfil the preventive health recommendations and follow up for review annually
• Attend to HSG related enquiries from patients and caregivers

Requirements

• Customer service oriented, passionate about serving & interacting with people and prepared to go the extra mile
• Possess good communication skills (Englishand a local language/dialect) and interpersonal skills
• Able to adapt, multi-task and work in a fast-paced and dynamic environment
• Pleasant disposition and personality
• Proficient in Microsoft Applications
• Comfortable with the use of technology (e.g. mobile app and systems applications)
• Strive in a team based environment
• Able to tolerate standing for 3-4 hours minimally throughout the day