Telemarketing Officer

Internsg; Singapore; On-site; SGD 11,000 - 13,000; Part time

Job summary

Internsg in Singapore invites you to join as a Telemarketing Officer (Internship). You will engage with customers from approved lists, arrange appointments for the sales team, and learn professional phone communication through hands-on coaching.

This role focuses on appointment setting, not cold calling or telesales. It suits those starting their career who are cheerful, confident on the phone, and eager to develop client-facing skills in a supportive environment.

Qualifications

• Fluent English required.
• Good phone manner and clear communication.
• Willingness to learn and receive coaching.

Responsibilities

• Make outbound calls to customers from approved lead lists — no cold calling.
• Speak with customers professionally and arrange appointments for our Sales Team.
• Follow up with customers on appointments and enquiries.
• Accurately record customer information, call outcomes and appointment details.
• Coordinate appointment information with the Sales Team.
• Provide basic administrative and operational support where required.

Skills

Fluent English

Phone etiquette

Willing to learn

Job description

Telemarketing Officer (Internship)

No Cold Calls | No Telesales

Appointment-setting only

Salary: S$13/hour OR S$1,000–S$1,200 per month (depending on experience and inclusive of incentives)

We are looking for someone who enjoys talking to people and is cheerful and confident on the phone.

This is not a hard-selling or telesales role. You will speak with customers from our approved lead lists, follow up on their interest, and arrange appointments for our Sales Team.

If you are starting your career and want to build confidence in professional communication and customer engagement, this is a great opportunity to learn through real-world conversations and hands-on coaching.

What You’ll Do

• Make outbound calls to customers from warm and approved lead lists — no cold calling
• Speak with customers professionally and arrange appointments for our Sales Team
• Follow up with customers on appointments and enquiries
• Accurately record customer information, call outcomes and appointment details
• Coordinate appointment information with the Sales Team
• Provide basic administrative and operational support where required

What You’ll Learn

You will receive structured training and coaching in professional phone communication, including:

• Phone etiquette and customer communication
• Tonality, pacing and clarity of speech
• How to sound natural, confident and engaging on the phone
• Active listening and responding to different customer personalities
• How to handle common customer responses professionally
• How telemarketing and customer engagement support wider sales and business operations

These are transferable communication skills that can be applied across sales, marketing, customer service, business development and other client-facing careers.

Who We’re Looking For

• Singaporeans / PRs only
• Fluent and confident in spoken English
• Comfortable speaking clearly and audibly over the phone
• Enjoys talking and interacting with people
• Willing to learn, practise and try new communication techniques
• Open to coaching and feedback
• Friendly, organised and responsible
• Accountable and able to follow through on assigned tasks
• No prior telemarketing experience required — training will be provided

Most importantly, you don't need to arrive knowing how to be a great telemarketer. We are looking for someone who is willing to learn, enjoys communicating with people and isn't afraid to pick up the phone and try.