Telemarketer / WFH

H2O Express Singapore Pte Ltd; Singapore; Hybrid; SGD 33,000 - 50,000; Full time

Benefits offered by this job

Growth opportunities

Training provided

Work-from-home after trial

Expansion plans

Job summary

H2O Express Singapore Pte Ltd is seeking a proactive Tele-Appointment Consultant to support our sales team by managing client appointments, coordinating on-site service visits, and handling day-to-day customer communications. The role requires strong communication skills, with fluency in English and Pu Tong Hua, and a comfortable, fast-paced work environment.

Prior cold calling experience is a plus, and full training is provided.

Qualifications

• Prior experience in cold calling is preferred.
• Strong interpersonal and communication skills.
• Ability to communicate in English and Pu Tong Hua to serve a diverse customer base.
• Comfortable working in a fast-paced environment.
• Excellent time management and reliability.

Responsibilities

• Contact clients to set up sales appointments
• Coordinate on-site service visits for the sales team
• Answer basic customer questions with a professional approach

Skills

Cold calling

Interpersonal skills

English & Pu Tong Hua

Fast-paced environment

Job description

About the Role

We are a well-established electrical company with over 20 years of history, and we are currently expanding our business. We are looking for a proactive and customer-focused Tele-Appointment Consultant to join our team. In this role, you will support our sales team by managing client appointments, coordinating on-site service visits, and handling day-to-day customer communications.

What You'll Do:

• Contact clients to set up sales appointments

• Coordinate on-site service visits for the sales team

• Answer basic customer questions with a professional approach

What We're Looking For:

• Prior experience in cold calling is preferred

• Responsible, self-motivated, and hardworking

• Ability to communicate effectively in both English and Pu Tong Hua to serve a diverse customer base

• Good interpersonal and communication skills

• Comfortable working in a fast-paced environment

What We Offer:

• Stable and established company with over 20 years of track record

• Supportive team culture with growth opportunities

• Full training provided

• Be part of a growing business with exciting expansion plans

• Work-from-home flexibility available upon successful completion of the trial period