Telemarketer

3Bay Pte Ltd; Singapore; On-site; SGD 24,000 - 42,000; Full time

Job summary

3Bay Pte Ltd in Singapore is seeking a telemarketer to generate leads from CRM databases, schedule facial appointments, and introduce products to new and existing clients. You will build strong customer relationships to grow the client base and support luxury skincare sales.

You will handle inbound and outbound calls, manage leads, update CRM, and follow up to generate referrals. The role operates five days a week, Monday to Friday, with no cold calling required.

Qualifications

• Proven experience as a telemarketer, demonstrating effective lead generation and customer engagement skills.

Responsibilities

• Call potential clients from CRM to discuss sales opportunities and schedule facial appointments
• Respond promptly to inbound calls to address queries and new business interests
• Liaise with customers to manage course booking matters, ensuring facial appointments are accurately scheduled
• Manage CRM data by handling leads and updating customer information
• Follow up with prospects to build relationships and generate referrals
• Communicate product and service information to persuade purchases

Tools

CRM software

Job description

Company Overview

3Bay Pte Ltd offers luxury skin care and fine fragrances worldwide, delivering timeless beauty. With 15+ years in top luxury retail, including 3 Singapore outlets at The Shoppes at Marina Bay Sands, we provide aspirational yet accessible products and unique retail experiences.

Job Summary

You will generate leads from CRM databases by calling potential customers to schedule facial appointments, introduce products, and build strong customer relationships to maintain and grow the client base.

Responsibilities

• Call potential clients from CRM databases to discuss sales opportunities and schedule facial appointments
• Respond promptly to inbound calls from existing or potential clients to address queries and new business interests
• Liaise with customers to manage all course booking matters, ensuring accurate scheduling of facial appointments
• Manage CRM data by handling leads, updating customer information, and coordinating appointment schedules
• Follow up proactively with prospects to build and maintain strong customer relationships and generate referrals
• Communicate product and service information clearly to persuade customers to make informed purchase decisions

Required competencies and certifications

• Proven experience as a telemarketer, demonstrating effective lead generation and customer engagement skills

Preferred competencies and qualifications

• None specified

Other Information

• Work schedule: 5 days per week, Monday to Friday
• No cold calling or direct sales required