Techology Support III, Wealth Management Technology

JPMorgan Chase & Co.; Singapore; Vor Ort; SGD 90.000 - 130.000; Vollzeit

Zusammenfassung

JPMorgan Chase & Co. seeks a Technology Support III in Wealth Management Technology to oversee regulatory readiness and resiliency across APAC Asset and Wealth Management applications.

You will collaborate with owners and global resiliency stakeholders to maintain testing evidence, documentation, and audit readiness. Responsibilities include leading resiliency tests (DR, cyber recovery), guiding owners on planning and documentation standards, and producing portfolio reporting to identify gaps

Qualifikationen

• Bachelor's degree in a technical field or related discipline.
• At least 3 years' experience supporting IT services and resiliency programs.
• Experience with resiliency/testing programs and audit-ready evidence.
• Strong stakeholder management across technology, risk and control partners.
• Fluency in Mandarin and English (written and spoken).

Aufgaben

• Own portfolio-level resiliency governance for APAC and international AWM apps.
• Lead resiliency testing such as DR, cyber recovery, data restore, and sustained ops exercises.
• Guide application owners on resiliency planning and control documentation standards.
• Maintain alignment to resiliency taxonomy and track control compliance.
• Produce portfolio reporting to support audit readiness and risk trends.
• Coordinate exercises outside standard hours and document outcomes.
• Support testing activities outside business hours (planned in advance).

Kenntnisse

Bachelor's degree

3+ years experience

Resiliency testing

Audit-ready evidence

Stakeholder management

Mandarin & English

Ausbildung

Bachelor's Degree in Computer Science, Mathematics or related field

Jobbeschreibung

As a Technology Support III team member in Wealth Management Technology, you will be responsible for regulatory readiness and operational resiliency oversight across the APAC Asset and Wealth Management application portfolio. The role partners with application owners and global resiliency stakeholders to maintain testing evidence, documentation, control adherence, and audit readiness.

Job Responsibilities

• Own portfolio-level resiliency governance for a suite of APAC and international Asset and Wealth Management applications, including oversight of resiliency documentation, testing plans, and evidence management.
• Lead and coordinate resiliency testing (e.g., disaster recovery, cyber recovery, data restore, and sustained operations exercises) and ensure issues are tracked to remediation.
• Provide guidance to application owners on resiliency and cyber-resiliency planning, including minimum control expectations and documentation standards.
• Maintain alignment to firm resiliency taxonomy/standards (e.g., service criticality, recovery objectives, control mapping) and track control compliance across the portfolio.
• Produce portfolio reporting and data analysis to maintain audit readiness, identify gaps/trends, and proactively elevate emerging risks.
• Coordinate scheduled exercises that may occur outside standard hours (including occasional weekend testing), ensuring stakeholders are prepared and outcomes are documented.
• Support for testing activities outside business hours (planned in advance).

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science, Mathematics or a related field
• 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
• Experience inapplication resiliency / business continuity / disaster recovery / operational risk / technology controls(ideally in a regulated financial services environment).
• Demonstrated experience managingtesting programsand maintainingaudit-ready evidence.
• Strong stakeholder management across technology, risk, and control partners
• Fluency in Mandarin and English required(written and spoken) to support stakeholders across AMC and the global Asset and Wealth Management application portfolio.

Preferred qualifications, capabilities, and skills

• Familiarity with APAC regulatory environments (e.g., MAS/HKMA/ASIC—tailor to your footprint).
• Experience with cyber recovery practices (e.g., data restore validation, recovery runbooks, control testing).
• Strong data/reporting skills