Job Overview:
This position reports to the Field Service Flow Leader.
The Field Service Technician is required to perform on wing repair and modification work on Landing Gears products. The Field Service Technician is expected to improvise and use the available equipment to carry out assigned task while meeting both customer satisfaction and delivering quality work. Being in the forefront as a company representative who has the responsibility to be the image and advocate of the organization, the Field Service Technician is expected to possess some degree of maturity and customer handling skills. The FSR is expected to support Value Stream when there’s no on-wing activity.
Roles & Responsibilities:
- Follow or lead a team to support customer on-wing and/or AOG (Aircraft on ground) requirement locally or overseas.
- Identify the Equipment and Spares required for the On-Wing activity based on the job scope.
- Prepare tools, parts and spares for shipment and hand over to Shipping department
- Prepare the necessary paperwork and documentation required for the on-wing/AOG activity, ensuring that both Operational and HSE requirement are met.
- Perform the required maintenance work in accordance with respective airworthiness authority requirements and to release Authorized Released Certificate (ARC) I.A.W authority requirements and completed work scope.
- Ensure that all administrative and documentation task are closed upon completion of on-wing/AOG activity.
- Provide support to Value Stream when there's no on-wing support as assigned by FSM.
- Meet the KPI in relevant Policy Deployment.
Job Requirements:
- Able to apply basic math and use some measuring instruments, able to carry out lock-wire tasks and knowledge of using torque meters
- Familiar with basic workshop mechanical tools and Precision measuring equipment
- Minimum 3 years in aerospace industry with practical hands-on skills as an important requirement. Must be able to work independently with minimum supervision and should be task oriented. Experience in Landing Gear overhaul process and hands-on experience is an added advantage
- Highly accurate and detailed along with precision needed to accomplish the role.
- Good and consistent attendance at work.
- Observe good punctuality during working hours.
- Disciplined and self-motivated with emphasis on quality work. \"Doing the first time right\" attitude.
Professional Experience:
- Candidate must possess at least NITEC in Engineering (Aviation/Aerospace), Engineering (Mechanical) or equivalent.
- Preferably to possess relevant CAAS papers, M10 (L11/L12), B11, H11 and A14
- CAAS approval holders will be an added advantage
- Be able to travel on short notice and on weekend/public holidays
Who Should Apply
- Aircraft Maintenance Engineers (AMEs)
- Aircraft Technicians
- Licensed Aircraft Engineers
- Landing Gear MRO Technicians
- Field Service Representatives
- Aircraft Structures or Mechanical Technicians with MRO experience
- Ex-military aircraft maintenance personnel with relevant experience
To facilitate the shortlisting process, applicants are encouraged to highlight the following in their resume:
- Aircraft types supported
- Landing gear maintenance or overhaul experience
- On-wing/AOG experience
- CAAS/EASA approvals or licences
- Aerospace MRO experience
- Overseas field service assignments (if any)