Technical Support Specialist (1-year contract)

National University of Singapore; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

An esteemed educational institution in Singapore is seeking a Technical Support Specialist for a 1-year contract. The role focuses on providing technical support for wearable devices used in research projects, including monitoring data streams and ensuring data quality. Candidates should hold a diploma in a scientific discipline and possess strong interpersonal skills and teamwork abilities. This position involves training project teams and maintaining device inventories, making it ideal for those interested in consumer wearable technology.

Qualifications

• Diploma in any scientific discipline.
• Excellent interpersonal and relationship management skills.
• Able to converse fluently in English.
• Proficient in Microsoft Office applications.
• Able to work as part of a team and pay attention to detail.

Responsibilities

• Provide technical support over phone for wearable devices and mobile apps.
• Online monitoring of incoming data streams from wearables.
• Inform project teams of data compliance or quality issues.
• Train project teams in online monitoring of wearable data streams.
• Maintain inventory log of wearable devices.
• Prepare research accounts for wearable devices.
• Assist in procurement of wearable devices.

Skills

Interpersonal skills

English fluency

Microsoft Office proficiency

Teamwork

Attention to detail

Education

Diploma in any scientific discipline

Job description

Job Description

Job Title: Technical Support Specialist (1‑year contract) | Posting Start Date: 14/01/2026

The Centre for Sleep and Cognition studies the effects of sleep and sleep deprivation on cognition using electroencephalography (EEG) techniques, wearable devices and smartphones as well as questionnaires and computer‑based behavioral tests. The Tech Support Specialist will join a dynamic and multidisciplinary team conducting translational research with important implications for health and wellness.

Responsibilities include:

• Provide technical support over phone for wearable devices and mobile apps used across different research projects
• Online monitoring of incoming data streams from wearables
• Inform different project teams of data compliance or quality issues
• Train and assist different project teams in online monitoring of wearable data streams
• Maintain inventory log of wearable devices
• Prepare research accounts for wearable devices
• Assist in procurement of wearable devices

Qualifications

• Diploma in any scientific discipline
• Excellent interpersonal and relationship management skills, comfortable interacting with participants (adolescents, young adults, older adults).
• Able to converse fluently in English.
• Proficient in Microsoft Office (e.g., Excel, Word, PowerPoint.)
• Able to work as part of a team, multi‑task and pay attention to detail.
• Prior experience/interest in consumer wearable devices is a plus, but on-the‑job training will be provided.

More Information

Location: Kent Ridge Campus

Organization: Yong Loo Lin School of Medicine

Department : Medicine

Employee Referral Eligible: No

Job requisition ID : 31435

Req ID: 31435