Technical Services Manager

JSIT for WST (Wholesale Trade) by Singapore Business Federation (SBF); Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

SCANMED TECHNOLOGY (S) PTE LTD, in Singapore, seeks a Technical Service Manager to lead the technical service operations, oversee medical equipment installation, maintenance and repairs, and ensure timely customer support and regulatory compliance.

You will manage service resources and spare parts, monitor KPIs, collaborate with sales and applications teams, and drive service excellence in line with company standards.

Qualifications

• Degree in Biomedical Engineering, Electronics Engineering, or related field.
• Minimum 5 years in servicing medical equipment including imaging equipment.
• Strong communication and leadership skills.

Responsibilities

• Lead and manage the technical service team including service engineers and technicians.
• Oversee installation, maintenance, troubleshooting, and repair of medical equipment.
• Ensure timely response to customer service requests and technical issues.
• Support equipment installation, commissioning, and post-sales service.
• Work with sales and applications teams to support customers and projects.
• Manage service KPIs, service reports, and performance monitoring.
• Oversee spare parts inventory and service resources.
• Ensure compliance with company standards and regulatory requirements.

Skills

Troubleshooting

Team leadership

Medical equipment maintenance

Education

Biomedical/Electronics Engineering degree

Job description

This role is posted on behalf of SCANMED TECHNOLOGY (S) PTE LTD with support from the Singapore Business Federation (SBF) under the JSIT WST initiative. SBF/JSIT facilitates outreach and connections only and does not act as an employment agency. All hiring decisions are made solely by the hiring company.

Our client is seeking a meticulous and motivated TECHNICAL SERVICE MANAGER to join the team. In this role, you will play a critical part in leading and managing technical service operations by overseeing medical equipment installation, maintenance and repairs, ensuring timely customer support, service performance, resource management, and compliance with regulatory and company standards.

Job Responsibilities

• Lead and manage the technical service team including service engineers and technicians
• Oversee installation, maintenance, troubleshooting, and repair of medical equipment
• Ensure timely response to customer service requests and technical issues
• Support equipment installation, commissioning, and post-sales service
• Work closely with sales and application teams to support customers and projects
• Manage service KPIs, service reports, and performance monitoring
• Oversee spare parts inventory and service resources
• Ensure compliance with company standards and regulatory requirements

Job Requirements

• Degree in Biomedical Engineering, Electronics Engineering, or related field
• Minimum 5 years experience in servicing medical equipment including imaging equipment
• Prior team leadership or supervisory experience preferred
• Strong troubleshooting and technical problem-solving skills
• Good communication skills and ability to work with hospitals and healthcare professionals

We thank all applicants for their interest. Due to the volume of applications, only shortlisted candidates will be contacted. Please note that applicants must already possess valid work authorization to work in Singapore at the time of application.

You may send your application to [e-mail]