Technical Sales Representative

Abbott; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Abbott is a global healthcare leader in Cardiac Rhythm Technologies. We seek a CRMD Sales Specialist in Singapore to drive in-service activities and sales calls in assigned territories.

You will plan marketing efforts, support clinicians with technical service and training, and help manage stock and account profiling. With a biomedical science background, you'll identify market opportunities, monitor policies, and respond to client needs.

Qualifications

• Diploma in Biomedical Science is the minimum qualification.
• Bachelor's Degree in Life Sciences, Biomedical, Pharmaceutical or related field preferred.
• Experience in hospital workflow is advantageous.
• Some sales experience is preferred.

Responsibilities

• Perform CRMD product in-service and sales calls to customers in assigned territories.
• Plan and execute sales and marketing activities to achieve goals.
• Formulate Sales Plan, Revenue tracking and Account Profile for customers.
• Manage consignment stocks in territories.
• Provide technical service and patient follow-up to external customers.
• Provide training to nurses, referral doctors, health care workers.
• Obtain market intelligence on competitors, pricing and programs.
• Understand local government healthcare policy and market trends.
• Handle customer complaints in a timely manner per policy.
• Assist in clinical research when necessary.

Skills

Sales experience

Training skills

Technical service

Market intelligence

Education

Diploma in Biomedical Science

Bachelor's Degree in Life Sciences, Biomedical, Pharmaceutical or related field

Hospital experience preferred

Job description

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

RESPONSIBILITIES

• Perform CRMD product in-service and sales call to current and potential customers in assigned territories
• Plan and execute sales and marketing activities to achieve AOP, maximize market share and achieve marketing goals in assigned territories
• Formulate Sales Plan, Revenue tracking report and Account Profile of customers in assigned territories
• Manage consignment stocks in assigned territories
• Provide technical service and support and patient follow-up to external customers
• Provide training to nurses, referral doctors, health care workers and team members
• Obtain market Intelligence such as competitor product, pricing, marketing programs etc
• Understand local government healthcare policy and market trends
• Handle and process customer complaints in a timely manner and in accordance to SJM requirement
• Assist in clinical research, when necessary

QUALIFICATIONS

• Minimum Diploma in Biomedical Science
• Preferably with a Bachelor's Degree in Life Sciences, Biomedical, Pharmaceutical or related field
• Preferably with related hospital working experience, familiar with workflow and processes in the hospital
• Candidates without related qualifications but with related working experience will be considered.
• Some sales experience is preferred

Other Functions And Responsibilities

• Serve as back-up for other CRMD team members
• To be on call for emergency/follow-ups cases during weekends or after office hours
• Handle and process customer complaints in timely manner and according to Abbott Medical Asia's and Abbott Medical Singapore's policy and requirement
• Execute the job responsibilities according to applicable standard operating procedures of Abbott Medical Asia and Abbott Medical Singapore
• Ensure applicable standard operating procedures of Abbott Medical Asia and Abbott Medical Singapore are executed
• Perform other related functions and responsibilities assigned by supervisor

PREFORMANCE FACTORS

• Focuses on the Customer : Is dedicated to meeting the needs of internal and external customers
• Delivers Results with Integrity : Meets commitments and produces the right results at the right time. Adheres to moral and ethical principles. Believable and trustworthy. Does what he/she says they are going to do
• Teamwork/Supporting our Colleagues : Collaborates with co-workers to achieve work group and company goals
• Initiative : Takes action without prompting or direction from others. Constantly strives to improve own and company performance
• Personal Involvement : Personally engages his/her interests, emotions or commitments in their work