Technical Lead, ECMP, BookingSG

GovTech; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

GovTech seeks a Technical Lead / Engineering Manager to spearhead BookingSG's next evolution. You will own the engineering roadmap for a multi-tenant SaaS platform with CARB capabilities, balancing fast shipping with architectural discipline.

You will mentor a cross-functional squad, drive technical strategy, elevate engineering practices, and ensure alignment with government security and compliance standards while collaborating with Product, Design, and Infrastructure teams.

Qualifications

• 5-7+ years of experience engineering production-grade web applications.
• Experience as Technical Lead or Engineering Manager in an agile environment.
• Proven ability to align engineering squads and manage vendors.

Responsibilities

• Lead, mentor, and develop a cross-functional engineering squad.
• Define and evolve BookingSG's technical architecture with a balance of speed and sustainability.
• Drive engineering excellence through code quality, automated testing, and robust CI/CD pipelines.

Skills

Technical leadership

Engineering management

Back-end engineering

Cross-functional teamwork

CI/CD

Containerization

Infrastructure as code

Test automation

GenAI in software

Tools

Docker

Kubernetes

Terraform

Git

Job description

GovTech is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

The Government Digital Products (GDP) Team aims to spearhead the digital transformation of government. Our team designs and develops software applications that help government agencies to better serve the needs of the people of Singapore.

At the Engagement and Case Management Programme (ECMP), our products are the primary touchpoints through which residents interact with the Singapore Government. We design and develop a suite of high-impact software applications including FileSG, Signify, PersonaliseSG, CrowdTask SG, and BookingSG.

The Challenge: Elevating BookingSG

BookingSG is a comprehensive Software-as-a-Service (SaaS) solution designed to unify, simplify, and manage appointments and resource scheduling across Whole-of-Government (WOG) agencies.

Far from a simple calendar app, BookingSG is a highly customizable, multi-tenant platform built on a versatile architecture featuring Calendaring, Availability, Rostering, and Booking (CARB) capabilities.

Trusted by 50+ government agencies across 60+ distinct use cases, our platform handles over 1.5 million transactions-and we are just getting started. Whether it's high-volume facility bookings or complex citizen appointment routing, our mission is to turn fragmented legacy systems into elegant, out-of-the-box digital booking experiences at a national scale.

We are looking for a Technical Lead / Engineering Manager to spearhead the next evolution of this platform. You will take full engineering ownership of a nimble, cross-functional squad - balancing enterprise architecture and high-velocity shipping with hands‑on coaching to level up our engineering practices.

You will work closely with Product, Design, and Engineering partners to solve complex problems, deliver high‑impact features, and continuously improve how the team builds and operates software.

What you will be working on

Lead and Nurture a High-Performing Squad.

Lead, mentor, and develop a cross‑functional engineering team (comprising internal engineers, vendors, or external contributors) to deliver high‑quality platform capabilities.

Provide pragmatic, hands‑on technical guidance to unblock complex engineering bottlenecks while fostering autonomy.

Cultivate a culture of strong technical ownership and continuous improvement. Support engineers' career growth through regular coaching, actionable technical feedback, and modern engineering practices.

Drive Technical Strategy and Platform Evolution

Define and evolve the technical architecture of BookingSG, balancing short‑term feature speed with long‑term platform sustainability and enterprise scalability standards.

Evaluate and implement technical solutions that meet strict Whole‑of‑Government security and compliance standards.

Actively identify and mitigate technical risks, maintaining a healthy balance between shipping new product capabilities and reducing technical debt.

Partner with Product Managers, UX Designers, Infrastructure, and Platform teams to align on product roadmap execution, system dependencies, and cross‑team technical initiatives.

Elevate Engineering & Operational Excellence

Champion best practices in system design, code quality, automated testing, and comprehensive code/architecture reviews.

Drive strong operational ownership. Champion robust CI/CD pipelines, containerization, infrastructure‑as‑code, and comprehensive test automation.

Utilize engineering and operational metrics (e.g., system reliability, performance, delivery flow) to continuously optimize team's effectiveness and system stability.

Establish scalable engineering processes such as design reviews, architecture discussions, and effective code reviews.

Keep the platform cutting‑edge. Guide the team in pragmatically evaluating and integrating GenAI for automated routing and intelligent administrative workflows.

What we are looking for

Experience

5-7+ years of experience engineering, scaling, and delivering production‑grade web applications, with a heavy emphasis on robust backend systems.

Demonstrated experience operating as a Technical Lead or Engineering Manager within an agile environment. Proven ability to align engineering squads and manage vendo