Technical Expert Release Manager

Keoni; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Keoni in Singapore seeks a seasoned Release Manager to oversee multi-version releases across retail and distribution environments. You will govern release content, validate changes, and ensure alignment with business needs and operational constraints.

You will coordinate between business, project, and technical teams, manage JIRA-linked releases, and maintain manifest integrity, version baselines, and the traceability of artifacts.

Qualifications

• Release and change management processes.
• Governance of digital products or platforms.
• Experience with AWS and Amazon Connect.
• Agile/Scrum methodologies.

Responsibilities

• Lead the release management process with project, business, and technical stakeholders.
• Ensure visibility into planned changes across versions.
• Verify the consistency and quality of changes before validation.
• Coordinate analysis of impacts on branded applications, components, and modules.
• Log promotions, redeployments, rollbacks, and archiving to enable end-to-end reconstruction.
• Maintain release manifest, checksums, and baselines for traceability.

Skills

Release management

Change management

AWS cloud environments

Amazon Connect

Agile/Scrum

Governance

Tools

AWS

Amazon Connect

JIRA

Job description

Context: The Release Manager coordinates and validates the functional and technical changes integrated into the various product releases. They ensure the consistency of delivered content, manage its impact, and maintain effective communication between business, project, and technical teams. In this context, we are seeking a Release Manager to oversee the different versions across our retail and banner distribution environments and production and upstream networks. The Release Manager will manage the governance of Amazon Connect releases by ensuring the qualification, consolidation, and validation of release content to guarantee its alignment with business needs, quality requirements, and operational constraints. The Release Manager is responsible for the compliance, consistency, traceability, and reproducibility of release content. They prepare the release documentation, verify its completeness, and provide a compliance assessment.RESPONSIBILITIES: Release Governance • Lead the release management process with project, business, and technical stakeholders. • Ensure visibility into planned changes in different versions. Release Content Validation • Verify the consistency of integrated changes with program objectives. • Ensure that quality, documentation, and testing prerequisites are met before validation. • Issue release approvals to governance bodies. Operational Management and Release Traceability • Ensure that any change or fix intended for release is referenced by a qualified PRGFLUX JIRA. • Coordinate the analysis of impacts on branded applications, components, and modules. • Build NeoFlux releases from identified and versioned component releases. • Associate each JIRA with the component release(s) that actually carry its delivery. • Control integrated versions, tags, commits, artifacts, checksums, and direct or transitive dependencies. • Ensure the generation and maintenance of the release manifest and its checksum. • Assess the stability and redeployability of releases and clearly define blocking reasons. • Maintain baseline references by application, environment, and region. • Guarantee that a redeployment or rollback reuses validated artifacts without rebuilding from a branch. • Log promotions, redeployments, rollbacks, replacements, and archiving to enable end-to-end reconstruction. Core Model Governance • Identify requests likely to impact the Core Model and coordinate their analysis with authorized stakeholders. • Verify that a Core Model version change is justified by an accepted JIRA and an explicit impact level. • Track the propagation of Core Model versions to branded applications and make any discrepancies visible. • The Release Manager organizes and tracks the Core Model decision but does not replace the instance or validator making that decision.AWS Evolution Management • Actively monitor new features and evolutions of AWS services related to Amazon Connect. • Evaluate the impacts, opportunities, risks, and dependencies associated with new AWS releases. • Coordinate the analysis of these evolutions with architects, technical teams, and business stakeholders. • Validate the integration of AWS evolutions into the product roadmap. Cross-functional Coordination • Serve as the interface between the Product, Project, Architecture, Development, Operations, and AWS teams. • Organize and lead release review committees. • Produce reporting and communication materials related to releases. • Maintain version tracking and compliance metrics.Responsibilities • Ensure the consistency and quality of release content. • Ensure the traceability of integrated changes. • Ensure alignment between business needs and technical developments. • Ensure that native AWS changes are taken into account in the product strategy. • Provide reliable visibility on upcoming versions and their impacts. • Ensure traceability between JIRAs, applications, components, modules, releases, baselines, and deployments. • Ensure the integrity of the manifest, artifact references, and checksums of a published release. • Ensure the immutability of the composition of validated, published, or archived releases. • Ensure the availability of stable releases for brand initialization, redeployment, or rollback. • Ensure that only one active baseline exists per application, environment, and region. • Ensure the functional quality of the Release Management repository and the ability to reconstruct a release. • Ensure the completeness of evidence and compliance notices, without making the business decision of the PO or the operational decision of the RPP.Required Skills and Expertise: • Release and change management. • Governance of digital products or platforms. • AWS cloud environments. • Amazon Connect solutions and associated services (Lambda, Lex, S3, IAM, CloudWatch, Contact Lens, etc.). • Agile/Scrum methodologies.Functional skills • Impact analysis. • Risk management. • Prioritization of changes. • Multi-stakeholder coordination. • Reporting and facilitation of governance bodies.Performance Indicators • Adherence to release schedules. • Compliance rate of validated content. • Number of incidents related to insufficiently qualified changes. • Time required for analysis and integration of new AWS features. • Stakeholder satisfaction (Business, Product, Operations).Application: CV + cover letter + copies of diplomas to be sent to [e-mail]